Customer Service Apprentice EMBLEM GROUP LIMITED

Customer Service

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Closing date: 26 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    26 Oct 2017

  • Date posted

    24 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Customer Service dealing with customer enquiries
  • Dealing with orders
  • Dealing with deliveries
  • Face to face interaction with clients
  • Telephoning
  • Including manual work

Requirements and prospects

Desired skills

  • Good communication skills
  • Team player
  • Good customer service skills
  • Literacy and numeracy skills

Personal qualities

  • Hardworking
  • Willing to learn
  • Reliable
  • Interested in art work and graphics

Qualifications required

None specified

Future prospects

Full time employment

Things to consider

Uniform provided The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Suppliers of printed and embroidered work and leisurewear.




Unit 3

Rochester Court

Anthonys Way



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Training provider

NVQ Level 2 Customer Service Apprenticeship

Functional skills maths and English, ICT if applicable



On the job training

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by APPRENTICESHIP SERVICES ACADEMY (ASA) LTD


Jill Adams 02085487413

Before you apply

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Closing date: 26 Sep 2017