Apprentice Business Administration Awan Marketing Group Plc

We are looking for a hard working enthusiastic person, someone able to keep up with the demand through social media, working with confidence and good communication skills.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    33.5 hours, Monday-Friday, 9am-5pm hours looking to increase once completed the probation period

    Total hours per week: 33.50

  • Apprenticeship duration

    12 months

  • Possible start date

    04 Sep 2017

  • Date posted

    19 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The role:

  • Look after all eBay and Amazon orders and emails.
  • Handling inbound and out bound phone calls and responding to a high volume of inbound and out bound emails.
  • Placing customer online orders and upselling.
  • In charge of all complaints and procedures.
  • Liaise and interact with internal and external third parties, such as payment partners and courier providers.
  • Proactively engage with potential new customer groups for the website.
  • Liaising with couriers and 3rd parties regarding deliveries.
  • Producing product descriptions and details, looking after all product content.
  • Cropping images ready to be up loaded on to the website.
  • Sorting through old stock to be cleansed out of the business.
  • Respond to customer enquiries via telephone or email in a prompt and professional manner.

Key skills:

  • Experience looking after eBay and Amazon orders and emails and liaising with clients in the UK and abroad.
  • Very organised and focused.
  • Performs under own initiative.
  • Highly energetic and imaginative.
  • Excellent report writing and communication.
  • Strong interpersonal and objective skills, able to communicate using a variety of media.
  • Highly assertive.
  • An all round team player but understanding of individual responsibility.
  • Understanding and respect for the safeguarding of information and confidentiality.
  • Adept in the use of various software packages.
  • Planning and delivery of presentations.
  • Superb attention to detail.

Requirements and prospects

Desired skills

Desirable experience and skills:

  • Highly professional approach;
  • Good standard of written English and able to communicate in a business environment
  • Flexible
  • Able to multitask

Personal qualities

  • The successful candidate will need to be committed and driven, full of energy with a willingness to learn and work hard. 
  • Problem solving with the ability to think laterally to resolve issues is also required.  
  • Confidentiality a must and able to communicate.

Qualifications required

Minimum A-C GCSEs in English and Maths or equivalent qualifications.

Future prospects

Progression toward a permanent position for the right applicant.

Things to consider

As part of this apprenticeship, you will be required to travel to both the employer location (Hockley, Birmingham) and also attend college (Sutton Coldfield or Matthew Boulton). Please ensure that you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy.

About the employer

Awan marketing was established in 1976 by the late founder Mr Bashir A Awan as a small retail business in Birmingham.

From it's humble beginnings, with hard work and dedication to the quality of products and customer service, it grew by supplying other retailers in the locality. In 1981 the first Cash & Carry was opened on Great Hampton Street, Hockley. After eight years in these premises we re-located to larger premises on the same road. In this period of time we became an even more respectable and popular distributor for many large companies. Awan achieved many records in sales and distribution from TDK for being it's largest distributor in the UK for 10 consecutive years! Awan has grown to become a key distributor for Hitachi, Sharp, JVC, LG, Daewoo, BT, Kenwood to name but a few.

Looking into the new Millennium the son’s of the now Managing Director Mr Nasir Awan, decided to take a great leap and build on the success and reputation of the company. The purpose built 35,000 sq ft modern warehouse and wholesale centre is now supplying the shopkeepers and general trade in the UK.

Awan has very quickly established it's place among the largest wholesalers in the UK. Carrying over 30,000 lines, servicing a customer base of over 14,000 throughout the UK, Europe, Africa and Asia. Awan is now run by the second and third generations, and is as keen today as in it's humble beginnings to talk and listen to customers. To offer quality, competitive, innovative and fast-selling products with sincerity.

Some of Awan’ s customers include TK MAXX, Poundland, 99p stores plus many more…


Awan Marketing Group Plc


Khyber Building

Heaton Street


B18 5BB

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Training provider

  • A competence based qualification i.e. NVQ/QCF
  • A knowledge based qualification i.e. Technical Certificate
  • Key or Functional Skills (if required)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Birmingham Metropolitan College


Linda Hall 0121 362 1122

Employer's Application Instructions

Thank you for your interest in this vacancy. In order to provide a better service to our future apprentices and the employers that we work with, we have changed our application process. On the next screen you will find more information about the apprenticeship course and what jobs in the sector might entail. You will be given the opportunity to register your interest and then be invited into the college to meet with the relevant team to discuss our current vacancies and opportunities available to you. If you have already applied and attended an interview session at one of our colleges, please contact your Recruitment Advisor to discuss your interest in this specific vacancy. You do not need to apply again to the college. The Apprenticeship Recruitment Team – BMet 0121 362 1121 The Apprenticeship Recruitment Team – BMet 01384 399 848

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2017