PROPAT - PAT Test - Customer Service Apprenticeship PROPAT LONDON LIMITED
Located in London, you will be responsible for visiting a range of customer locations, carrying out portable appliance testing and ensuring a high standard of customer service support. You will receive advanced customer service apprenticeship training.
Closing date: 27 Aug 2017
The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).
Total hours per week: 30.00
Possible start date
28 Aug 2017
21 Sep 2016
Intermediate Level Apprenticeship
As a portable appliance tester, you will be joining a hard working team that provide a high level of service at a variety of locations throughout London. You will learn the technical processes for completing a portable appliance test and must be able to provide a high standard of customer support services to the wide range of clients who use this service, from private landlords to housing authorities.
This apprenticeship is designed to provide you with customer service training that will prepare candidates to develop their skills that they need to support their customer base and maintain their high service levels.
You will have a range of responsibilities that will be focused on:
- Setting customers expectations of appointment times and durations.
- Supporting customers with queries relating to types of equipment that need to be tested.
- Testing equipment.
Requirements and prospects
- Good customer facing skills are important.
- A basic knowledge of electrical equipment would be very useful.
- Punctual person with a ‘can do’ attitude to work. No ‘it’s not my job’.
- General good standard of appearance.
No formal qualifications, but a good level of English communication is required.
Things to consider
About the employer
PROPAT LONDON LIMITED
THE SKILLS PARTNERSHIP LIMITED
Applications for this apprenticeship are being processed by The Skills Partnership Limited
Before you apply
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Closing date: 27 Aug 2017