Reception and Delivery Administration Apprentice Avant Skills Academy

Avant Skills Academy is looking for a proactive, outgoing, motivated individual with excellent communication skills who has a positive approach with a can-do attitude. The successful candidate will support the Business Development Team and the Programme Tutor Assessors for the Apprenticeship and Skills Experience Programmes.

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Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage

    £12,480.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, between 8:30am and 4:30pm.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    01 Jun 2024

  • Date posted

    09 Apr 2024

  • Distance

    0.2 miles

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000242899

  • Positions

    1 available

What you will do in your working day

Duties include but are not limited to:

  • Answer incoming telephone calls, direct callers, deal with queries, take messages and forward as appropriate
  • Check answerphone message daily, dealing and forwarding details as appropriate
  • Handle internal and external enquires (including employers and learners, via email, telephone and face to face) providing effective and efficient customer service
  • Answer the office intercom, providing the required greeting and ensuring only authorised visitors are granted access to the building
  • Greet visitors to the organisation ensure they sign the Visitor
  • Attendance Record and direct appropriately
  • Process, record and deliver incoming and outgoing post daily
  • Send and receive electronic information
  • Provide general administrative support to the team, including filing, photocopying and scanning, meeting organisation and minute taking
  • Input learner and employer data accurately into the Management Information System
  • Update learner and employer data accurately
  • Undertake learner attendance recording and following up with parents/carers/employers

The training you will be getting

Business Administrator Apprenticeship Standard Level 3, including Functional Skills if required.

You will learn the knowledge, skills & behaviours which will support you for your end-point assessment.

You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development.

You will be required to undertake training sessions with Avant Skills Academy every other week, throughout the length of the apprenticeship.

At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.

What to expect at the end of your apprenticeship

With this apprenticeship, should you prove yourself to be the right candidate for the job, you can expect continued employment and excellent developmental and progression opportunities, including potential progression to the following:

  • Level 3 Team Leader Supervisor
  • Level 3 Data Technician
  • Level 3 Content Creator

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade (Grade Minimum C/4)) Desired
GCSE or equivalent Maths (Grade (Grade Minimum C/4)) Desired

About the employer

Avant Skills Academy is a leading provider of pre-apprenticeship and apprenticeship programs, awarded 'Expert Apprenticeship Provider' status by the Department for Education. We deliver Apprenticeship training across Grimsby and North East Lincolnshire, Hull, and East Yorkshire in a range of occupational sectors including Business, Data, Digital, Hairdressing, Management, and Marketing. We are proactive, passionate, and committed.

Employer

Avant Skills Academy

Address

48 Jameson Street

Hull

HU1 3LS

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Training

Training provider

AVANT PARTNERSHIP LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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