Customer Service Administrator Apprentice ELLIOTT BROTHERS LIMITED
Are you enthusiastic about delivering great customer service and becoming part of strong team to help drive business forward? Are you looking for a varied role that will expose you to other areas and divisions of the business to support with your all-round development? If so, the Customer Service Administrator (Apprentice) is for you.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 May 2024
Apprenticeship summary
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Annual wage
£13,312.00
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Working week
Monday to Friday 8:00am – 5:00pm
Total hours per week: 40.0
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Expected duration
15 Months
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Possible start date
10 Jun 2024
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Date posted
22 Mar 2024
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Distance
0.8 miles
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000239842
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Positions
1 available
What you will do in your working day
PETA Ltd are proud to be working with Elliotts, a leading builders’ merchant to recruit a new Customer Service Administrator (Apprentice). The Customer Service Administrator (Apprentice) will be at the heart of the business, learning everything there is to know about how a successful merchant branch is run.
The Customer Service Administrator (Apprentice) will be responsible for the following duties:
- Learning about the products and services that we offer to our customers
- Communicating with customers both face to face, via the phone and by email
- Assisting with invoicing and other administrative tasks
- Accurately taking messages and responding to customers
- Supporting accurate stock control
- Working closely with various departments and offering support to other branches
- Supporting the branch in adhering to Health & Safety regulations
- Assisting with pricing and quoting on a range of materials and services
- Using various IT platforms, including internal systems
The training you will be getting
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
What to expect at the end of your apprenticeship
Elliotts love to invest in their staff; if the Customer Service Administrator (Apprentice) does well in branch, then there will be the chance to gain a permanent contract and career progression.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/c) Essential
Things to consider
About the employer
Employer
ELLIOTT BROTHERS LIMITED
Address
Millbank Wharf
Northam
Southampton
SO14 5AG
Training
Training provider
PETA LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Business administrator
Level 3 (A level)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 May 2024