HR Support Apprentice J3437
SOUTH WEST APPRENTICESHIP COMPANY LTD
Bristol (BS14 0DB)
Closes in 15 days (Sunday 5 October 2025 at 11:59pm)
Posted on 19 September 2025
Contents
Summary
We are looking for an Apprentice, someone aspiring to build their experience in HR. The position is to assist the People Services Team including the payroll and systems teams with data tasks as well as general administration.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- HR support (level 3)
- Hours
-
9am to 5pm Monday to Thursday & 9am to 4.30pm on a Friday with ½ an hour unpaid lunch each day
37 hours a week
- Start date
-
Monday 20 October 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will assist with the inputting of personal information on internal systems as well as answering queries from colleagues, supporting in project work and learning all about the integrated HR / payroll system.
What will you be doing?
- Inputting employee’s information and updating the HR/payroll system
- Double checking input made by others (such as bank detail changes)
- Data cleansing on the system
- Running reports using in-house computer software
- Supporting People Services Assistants with administrative tasks (such as preparing letters and references of employment)
- Assisting in recruitment activities (such as responding to Quick Apply enquiries)
- Ad-hoc administrative tasks as requested by the line manager
- Respond to colleagues' queries via phone, email and face-to-face
- Other tasks as deemed suitable for this role
Other Duties and responsibilities:
- Being a champion and advocating for Equality and Diversity throughout College and behaving in a manner that displays British Values
- Embedding safeguarding into your / your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy. All new employees to the College are required to complete and obtain an enhanced DBS disclosure. Further information will be sent to all prospective colleagues as part of the application process
- Embedding Health and Safety best practices and ensuring a safe working environment for everyone, according to the Health and Safety at Work Act
- Modelling and promoting high expectations in and around the College
- Actively participating in your appraisal, contributing to a culture of self-reflection, wellbeing and professional growth
- Representing and promoting the College internally and externally and acting as an ambassador
- Promoting the College’s student first ethos by supporting at College open events to provide a quality experience for perspective students
- Engaging in implementing changes and promoting innovation as this is actively encouraged
- Undertaking other reasonable duties commensurate with the level of your post
Where you'll work
The Boulevard
Hengrove Park
Bristol
BS14 0DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF BRISTOL COLLEGE
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4 to 9 (A* to C))
- Maths (grade 4 to 9 (A* to C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
- Patience
- Flexibility
- Positivity
- Willingness to Learn
Other requirements
Passing a Disclosure and Barring Service (DBS) check.
About this employer
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.
After this apprenticeship
Upon successful completion of the apprenticeship, you may have the opportunity to apply for permanent roles within the HR team or progress onto higher-level HR qualifications such as the Level 5 HR Consultant/Partner apprenticeship.
Ask a question
The contact for this apprenticeship is:
CITY OF BRISTOL COLLEGE
The reference code for this apprenticeship is VAC1000343019.
Apply now
Closes in 15 days (Sunday 5 October 2025 at 11:59pm)
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