Network Engineer Apprentice
NO FUSS IT LTD
Rochdale (OL11 2YW)
Closes in 15 days (Saturday 4 October 2025)
Posted on 5 September 2025
Contents
Summary
Are you passionate about technology and eager to build a career in IT networking? No Fuss IT are offering an exciting Network Engineer Apprenticeship, giving you the opportunity to gain hands-on experience while working towards industry-recognised qualifications.
- Wage
-
£16,000 a year
- Training course
- Network engineer (level 4)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
37 hours a week
- Start date
-
Tuesday 4 November 2025
- Duration
-
1 year 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To provide 1st, 2nd and 3rd line technical support, answering support queries via phone, email and live chat
- To maintain a high degree of customer service for all support queries and adhere to all service management principles
- To take ownership of user problems and be proactive when dealing with user issues
- To log all calls on the ticketing system
- Respond to enquiries from clients and help them resolve any Network, Server, hardware or software problems
- Maintain a log of all calls taken
- Maintain a log of any software or hardware problems detected
- Support users in the use of Computer equipment by providing necessary training and advice
- To allocate more complex calls to the relevant Support member if it cannot be resolved
- To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff
Where you'll work
Blue Pit Mill 2nd Floor
Suite 3 Queensway
Rochdale
OL11 2YW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOWSKILLS LIMITED
Training course
Network engineer (level 4)
Understanding apprenticeship levels (opens in new tab)
Training schedule
More training information
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Initiative
- Microsoft Windows
Other requirements
- Hold a full UK driving license and have the use of a car - Microsoft Windows Server 2008 upwards - Microsoft Windows 7 upwards - Microsoft Office suite 2007 upwards - Knowledge of VoIP solutions, provisioning, SIP trunks, telephones, troubleshooting - Active Directory and group policy setup and management - Exchange server management onsite and office 365 platform - Networking & Switch knowledge including VLANS, network monitoring & troubleshooting - Knowledge of TCP/IP, DNS & DHCP - VMware & Hyper-V knowledge and Hands on Configuration & Management - LAN & WAN communications including router & firewall configuration - Microsoft Office 365 configuration, migration and management including share-point, one-drive, email
About this employer
As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.
After this apprenticeship
The company may offer a full-time position at the end of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
NOWSKILLS LIMITED
NOWSKILLS LIMITED
The reference code for this apprenticeship is VAC1000340600.
Apply now
Closes in 15 days (Saturday 4 October 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.