IT Apprenticeship

PARTNERSHIP EDUCATION LTD

Shefford (SG17 5QS)

Closes in 16 days (Monday 18 August 2025)

Posted on 1 August 2025

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Summary

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice, where you’ll gain hands-on experience while building real-world skills through cutting-edge training.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
IT solutions technician (level 3)
Hours
37.5 hours per week Monday to Friday, 9am- 5pm

37 hours 30 minutes a week

Start date

Tuesday 19 August 2025

Duration

1 year 2 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Respond to remote helpdesk requests with timely and effective technical support
  • Log, track, and resolve support calls efficiently
  • Carry out hardware and software repairs in a fully-equipped workshop
  • Install and configure hardware and software across client sites
  • Maintain detailed network documentation and reports
  • Support project needs by sourcing IT equipment
  • Attend on-site visits to assist schools directly

Where you'll work

176 Shefford Road
Clifton
Shefford
SG17 5QS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BALTIC TRAINING SERVICES LIMITED

Training course

IT solutions technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Training schedule

Online training with a qualified coach from Baltic Apprenticeships

Requirements

Essential qualifications

GCSE in:

  • English (grade 5/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills

About this employer

Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you’ll work alongside a skilled and supportive team that’s passionate about empowering educators and students through reliable, future-ready technology.

After this apprenticeship

  • Potential for a full time job role upon compeltion

Ask a question

The contact for this apprenticeship is:

BALTIC TRAINING SERVICES LIMITED

Lucy Oliphant

lucy.oliphant@balticapprenticeships.com

The reference code for this apprenticeship is VAC1000335120.

Apply now

Closes in 16 days (Monday 18 August 2025)

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