IT Support Apprentice
Carbon 60
Portsmouth (PO2 8BY)
Closes in 15 days (Sunday 17 August 2025 at 11:59pm)
Posted on 18 July 2025
Contents
Summary
Are you looking to kick-start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Carbon60, part of Impellam Group, to support them with the recruitment and training an IT Support Apprentice.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday to Friday, between 9am - 5pm.
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 10 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Joining the team as an IT Support Apprentice, your day-to-day duties will include:
- Following all onsite security and health and safety protocols
- Conduct all onsite and Navy Digital Directorate mandatory training
- Provision of support to In-Service Capability Management:
o Assisting Capability Managers with daily outputs
o Collect, compile and store capability management artefacts including emails, briefing notes, documents and records/ actions from meetings
o Act as record keeper for various working groups
o Understand capability management processes as laid down in governing doctrine
Understand numerous ISCM Outputs:
o Capability Managers
o Project Managers
o System Managers
o Airtime Managers
- Provision of support for any reasonable ISCM output
- Provision of support to the drafting of Capability Management Plans
- Responsible for care, operation and daily checks on company assigned vehicle in accordance with policy
- At all times providing excellent customer service on client site
- Escalating unresolved customer issues to your Team Leader
Where you'll work
Leach Building
Whale Island
West Battery Road
Portsmouth
PO2 8BY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PETA LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
Your apprenticeship will run for 22 months. Within this apprenticeship you will gain a wealth of knowledge and skills, undertaking a key role in the company. In addition, you will achieve the following qualifications:
Industry qualification and training covering:
- PETA Networking Fundamentals
- PETA Server Fundamentals
- PETA Security Fundamentals
- 10 Technical Training Days
Requirements
Essential qualifications
GCSE in:
- English (grade 4 - 9)
- Maths (grade 4 - 9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Logical
- Team working
About this employer
At Impellam, we believe work should have purpose. For over a decade, we’ve connected passionate individuals with meaningful opportunities across the STEM industries. We’re trusted by employers and employees alike and we’re here to help you grow and thrive.
After this apprenticeship
As an apprentice, you’ll be supported every step of the way by experienced technical mentors and dedicated coaches who are passionate about helping you grow. Our team is committed to providing hands-on guidance, regular feedback, and tailored development plans to ensure you gain the skills and confidence needed to thrive in your role. You’ll be learning from industry professionals who are eager to share their knowledge and help you build a strong foundation for a successful career.
Ask a question
The contact for this apprenticeship is:
Carbon 60
Demi-Leigh
demileigh.saunders@carbon60global.com
The reference code for this apprenticeship is VAC1000332491.
Apply now
Closes in 15 days (Sunday 17 August 2025 at 11:59pm)
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