Apprentice Operations Manager

PRIMARY CARE DIETITIANS

PUDSEY (LS28 6AB)

Closes in 21 days (Saturday 31 May 2025 at 11:59pm)

Posted on 6 May 2025

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Summary

We’re looking for an Apprentice Operational Manager to join our passionate team at Primary Care Dietitians. This role is all about supporting new mothers — helping them nourish themselves during pregnancy, feed their infants, and feel empowered through nutrition.

Wage

£23,810 a year

Check minimum wage rates (opens in new tab)

Training course
Operations manager (level 5)
Hours
Some evening and weekend work may be required. Days and shifts tbc.

37 hours 30 minutes a week

Start date

Tuesday 1 July 2025

Duration

2 years 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role will be key in the operational success and development of the programme.
You will be fully supported by both the Primary Care Dietitians leadership team and the Apprenticeship Training provider to develop your programme and people management skills.
You will develop responsibility for the day-to-day management of the service delivery, including

  • Booking delivery venues and events
  • Coordinating the scheduling of filming and editing of the specialist content by the experts and video editon
  • Uploading content to the digital platforms
  • Review and manage social media feeds for appropriateness of content
  • Manage push message notifications to families signed up for the digital platform
  • Recording and directing enquiries into the programme to the most appropriate person in the team

You will support families directly by

  • Undertaking an initial triage of referrals for appropriateness
  • Booking participants to their preferred/ most suitable option
  • You will support the improvement of the programme by monitoring data relating to participants and their successes and difficulties
  • Using this data with other members of the team, identify opportunities to improve the delivery of the programme continuously
  • Supporting the Primary Care Dietitian Leader to create succinct, impactful quarterly reports to demonstrate the progress and success of the programme.
  • Work with external evaluators to understand the effects of changes made as a result of the continuous improvements made

Where you'll work

12 PRIMROSE HILL
STANNINGLEY
PUDSEY
LS28 6AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NATIONAL BUSINESS COLLEGE LIMITED

Your training course

Operations manager (level 5)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communicate and present information to stakeholders using different types of media.
  • Identify problems and provide solutions.
  • Manage and set goals and accountabilities for individuals and teams.
  • Analyse performance data for individuals and teams to identify areas for improvement.
  • Manage and influence project activity to deliver within budget and resource requirements.
  • Lead and influence the team and individuals to support an inclusive culture of equity, diversity, and the promotion of well-being.
  • Motivate team members and individuals through collaborative activities, for example one-to-one coaching and team meetings, to achieve organisational goals.
  • Use digital tools to analyse information and monitor performance and budgets to drive the implementation and delivery of plans and projects.
  • Research, interpret and analyse information to inform the implementation of business plans or projects.
  • Evaluate the impact of outcomes from organisational plans or projects to drive the decision-making process.
  • Interpret and implement the practical application of regulation, legislation and organisational policies for stakeholders.
  • Manage continuous improvement and change for their team and organisation.
  • Analyse and prioritise organisation activities in response to the operating environment.
  • Implement business continuity plans, including risk assessment, contingency planning and disaster recovery, to ensure the uninterrupted operation of critical functions.
  • Identify and respond to external factors that may influence the future landscape and evaluate their impact on the organisation.
  • Influence and negotiate with stakeholders to shape and agree goals and outcomes.
  • Manage relationships across multiple and diverse stakeholders.
  • Deliver sustainable services and solutions which allow the organisation to respond to changes in social, economic and environmental factors.
  • Manage and facilitate learning and continuous professional development for their team.
  • Coach and mentor individuals within their team.
  • Develop and implement operational plans that align with the strategic direction of the organisation.
  • Communicate and present information to stakeholders using different types of media.
  • Identify problems and provide solutions.
  • Manage and set goals and accountabilities for individuals and teams.
  • Analyse performance data for individuals and teams to identify areas for improvement.
  • Manage and influence project activity to deliver within budget and resource requirements.
  • Lead and influence the team and individuals to support an inclusive culture of equity, diversity, and the promotion of well-being.
  • Motivate team members and individuals through collaborative activities, for example one-to-one coaching and team meetings, to achieve organisational goals.
  • Use digital tools to analyse information and monitor performance and budgets to drive the implementation and delivery of plans and projects.
  • Research, interpret and analyse information to inform the implementation of business plans or projects.
  • Evaluate the impact of outcomes from organisational plans or projects to drive the decision-making process.
  • Interpret and implement the practical application of regulation, legislation and organisational policies for stakeholders.
  • Manage continuous improvement and change for their team and organisation.
  • Analyse and prioritise organisation activities in response to the operating environment.
  • Implement business continuity plans, including risk assessment, contingency planning and disaster recovery, to ensure the uninterrupted operation of critical functions.
  • Identify and respond to external factors that may influence the future landscape and evaluate their impact on the organisation.
  • Influence and negotiate with stakeholders to shape and agree goals and outcomes.
  • Manage relationships across multiple and diverse stakeholders.
  • Deliver sustainable services and solutions which allow the organisation to respond to changes in social, economic and environmental factors.
  • Manage and facilitate learning and continuous professional development for their team.
  • Coach and mentor individuals within their team.
  • Develop and implement operational plans that align with the strategic direction of the organisation.

Your training plan

This role is based in Donaster. You will attend online or in person classes.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

About this company

Primary Care Dietitians is England's only independent specialist first contact dietetics provider. We are purely focused on supporting NHS Primary Care Networks (PCNs) and their GP practices to deliver high-quality and tech-enabled NHS primary care FCD solutions. Through PCD, our dietitians will work through the Roadmap with us, and be supported by experienced and Health Education England trained clinical supervisors, with an aim to deliver an integrated and local FCD managed service to provide quality care to patients.

https://www.primarycaredietitians.co.uk/ (opens in new tab)

Company benefits

Private healthcare Funded mental health support Career progression

After this apprenticeship

Progress into management role.

Ask a question

The contact for this apprenticeship is:

NATIONAL BUSINESS COLLEGE LIMITED

Keely Carleton

keely@nationalbusinesscollege.co.uk

The reference code for this apprenticeship is VAC1000318365.

Apply now

Closes in 21 days (Saturday 31 May 2025 at 11:59pm)

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