Office Administrator Apprentice

Summary

PETA are proud to be recruiting for the Office Administrator Apprentice position at HP Hydraulics. As part of the team, you’ll play a key role in supporting the office and sales functions, managing customer communications, preparing important documentation, and helping to keep business operations running smoothly.

Wage

£11,778 a year

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30 minutes paid lunch hour.

Training course

Business administrator (level 3)

Hours

Mon - Fri 09.00 - 15.00.

30 hours a week

Start date

Monday 7 July 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Office Administrator Apprentice will be responsible for the following duties:

General Administration tasks
Talking to customers and suppliers in person and over the phone
Booking in Customers rams in the booking in log
Ordering materials from our suppliers, creating sales orders and asking for quotes from our suppliers
Creating Quotes via Sage 50 and emailing our customers
Creating customer Invoices
Matching up sales orders to delivery notes and filing
Stock check in our stores, creating a spreadsheet and putting items on Sage 50

Where you'll work

UNIT 2
DAVIS WAY
FAREHAM
HAMPSHIRE
PO14 1JF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PETA LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Team player
Confident communicator
Resilient
Driven to learn and achieve
Strong multitasking skills
Competent in Microsoft Excel
Competent in Microsoft Word
Competent in Microsoft Outlook

About this company

Here at HP Hydraulics, we’re experts in the design, manufacture and installation of quality hydraulic systems and our experience spans across several industries. We’re based in Hampshire and as one of the leading hydraulics manufacturers across Portsmouth, Southampton and Fareham, you can rely on us to design hydraulic equipment that is complex, long-lasting and fit for purpose.

https://www.hphydraulics.co.uk/ (opens in new tab)

Company benefits

PPE provided (steel toe cap trainers or boots, a Polo Shirt and a fleece or jumper. Ear defenders are also supplied). Family run business.

After this apprenticeship

There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship.

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