Business Administration Apprentice

Summary

We have an exciting and unique opportunity available for an Apprentice to join our administration teams. This role is ideal for someone with the desire and drive to succeed and learn in a busy, friendly and supportive department. You will assist with all aspects of the daily administration across our property, finance and social action teams.

Annual wage

£15,470 a year

Minimum wage rates (opens in new tab)

£8.50 per hour with staged increase upon completion of apprenticeship.

Training course

Business administrator (level 3)

Hours

Monday to Friday 08:30-16:30 or 9:00 – 17:00.

35 hours a week

Possible start date

Monday 28 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be required to assist with all aspects of the daily administration across our Property, Finance operations and social action (Caritas) teams. You will support the teams with administration on a rota of placements across the different departments giving a broad appreciation of business administrative duties. You will liaise with Parishes, Parish Priests and Curial (administrative) team members to ensure the efficient and timely workings of the departments.

Answering telephone calls as and when required and signposting to the appropriate staff member
Maintain electronic and hard copy filing systems and retrieve documents in accordance with UK GDPR guidance
Maintain project monitoring and action planning spreadsheets and prepare reports and updates
Handle requests for information and data
Basic report writing, proofreading, checking and circulating accordingly
Liaise with the parishes regarding appointments, meetings and reports
Supporting departments with their entries for social media, intranet, etc
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Schedule and co-ordinate meetings, appointments and travel arrangements
Prepare agendas for meetings and prepare schedules where appropriate
Record, compile, transcribe and distribute minutes of meetings
Organise events administration including setting up for meetings, refreshments, welcoming attendees
Supporting delivery of face-to-face and online events
Creating and using design tools such as CANVA and creating spreadsheets for monitoring and evaluation
Researching parish and school newsletters to look at social action issues
Updating information sheets through online research
Using Google and other analytics to prepare simple reports on our social media impact

This list is not exhaustive but gives an example of some of the duties and can be added to as required and in accordance with Diocesan needs.

The successful candidate will be given all relevant training to work and develop in the role.

Where you’ll work

ST. BONIFACE HOUSE

ASHBURTON

NEWTON ABBOT

TQ13 7JL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FOCUS TRAINING (SW) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Business Administrator Standard – Level 3 qualification
On-the-job training to support job role
Off-the-job training (plus college attendance) to support qualification requirements
Employer to offer dedicated training time to support off-the-job training requirements
Functional Skills support - (maths/English) - if required

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

There is a bus stop directly outside the Curia offices. We seek candidates with empathy towards working in a faith environment and welcome applicants from all faiths, and no faith.

About this company

The Diocese of Plymouth is the Catholic Church in the South West of England which was founded in 1851 and comprises of the counties of Cornwall, Devon and Dorset. Our Curia offices are set in the beautiful countryside of Ashburton in St Boniface House. Our offices comprise of several departments including Finance, HR, Property, Safeguarding and Education. We employ over 130 members of staff but are heavily supported by volunteers both within the Curia and the Parishes across all three counties.

Company benefits

Perkpal discount and cashback incentive. Free car parking.

After this apprenticeship

There is scope to continue to gain a further recognised qualification in the future if this is of interest to the candidate and is appropriate to the organisation.

Ask a question

The contact for this apprenticeship is:

FOCUS TRAINING (SW) LIMITED

Maria Gammon

maria.g@tftg.org

01752 348980

The reference code for this apprenticeship is VAC1000275750.

Apply now

Closes in 17 days (Saturday 26 October at 11:59pm)

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