Apprentice Customer Service Practitioner COOKS BLINDS & SHUTTERS LTD
This Apprenticeship will allow the apprentice to work in a supported learning environment to develop skills and knowledge of the construction industry to complete the apprenticeship and secure employment, progressing their career in the future.
Closing date: 23 May 2024
Apprenticeship summary
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Annual wage
£13,312.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday, 07:30 - 16:30
Total hours per week: 40.0
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Expected duration
15 Months
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Possible start date
01 Sep 2024
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Date posted
03 May 2024
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000248800
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Positions
1 available
What you will do in your working day
- Dealing with customer queries
- Scheduling work with customers and engineers
- Providing quotations
- Ordering of parts
- Point of contact between suppliers and end users
- Building and maintaining customer and colleague relations
- Preparation of job sheets
The training you will be getting
- Apprentices will work towards a Customer service practitioner
Level 2 Apprenticeship Standard - Delivery method and location of training to be confirmed
What to expect at the end of your apprenticeship
- Upon successful completion of this apprenticeship, apprentices will be able to join the Institute of Customer Service as an individual member at professional level
- Full time employment as a professional Customer Services Practitioner
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade grade 2) Essential
Things to consider
About the employer
Employer
COOKS BLINDS & SHUTTERS LTD
Address
BURNET ROAD
SWEET BRIAR ROAD INDUSTRIAL ES
NORWICH
NR3 2BS
Training
Training provider
CITY COLLEGE NORWICH
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.