Digital Support/IT Technician Apprentice XCS (UK) LTD

There is a position for an Apprentice role in XCS IT department to work with External and internal Customers on all levels of IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role.

Sign in to apply

Closing date: 31 Aug 2024

Apprenticeship summary

  • Annual wage

    £12,480.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9-5 Monday through Friday. Some late return evenings but time in lieu is given.

    Total hours per week: 37.50

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    29 Apr 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000247590

  • Positions

    1 available

What you will do in your working day

The Apprentice will carry out support desk calls Assist with installations, Databases, Internal software and hardware queries.

The training you will be getting

Learning will take place every day on the job with a release as prescribed by the course. Level 3 Information Communication Technician Apprenticeship Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Functional skills in English and maths to Level 2 as required.

What to expect at the end of your apprenticeship

Progression to Full Time employment and/or higher level apprenticeship/further training for the successful candidate.

Requirements and prospects

Desired skills and personal qualities

Analytical skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Organisation skills, Patience, Problem solving skills, Team working

Qualifications

GCSE or equivalent IT, Science and/or Engineering (Grade 5 or above) Desired
GCSE or equivalent 5 GCSEs including English and Maths (Grade 4 or above) Essential
Other Some IT knowledge (Grade Preferred) Desired

Things to consider

Full driving licence and vehicle to travel between sites would be advantageous. You will be required to apply to the Bournemouth & Poole College to book and attend an academic interview. For course details: https://www.thecollege.co.uk/courses/information-communication-technology-level-3-apprenticeship

About the employer

XCS is a Xerox Concessionaire in our 18th Year. We cover clients in the south of England and offer a range of Multifunction Printers and related Systems for client print management.

Employer

XCS (UK) LTD

Address

Unit 10, The Glenmore Centre, Sandleheath Industrial Estate, Old Brickyard Road

Fordingbridge

SP6 1TE

You must have JavaScript enabled to view a map of the location

Training

Training provider

BOURNEMOUTH AND POOLE COLLEGE, THE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.