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Customer Service Practitioner Apprentice (35059) Super Poly Ltd

An exciting Apprenticeship opportunity has arisen within Super Poly Ltd. The successful applicant will be a welcome addition to the growing business and will have the opportunity to develop within the organisation.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Nov 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday – Friday 10am – 4PM

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    22 Nov 2021

  • Date posted

    22 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

A normal day would include:

• Liaising with customers to establish their needs
• Identifying new potential customers and markets
• Introducing new products to existing customers
• Sales support
• Acquired knowledge of products
• Processing sales orders
• Sending product information and price lists out to customers
• Responding to customer queries 
• Completing non-compliance logs
• Contacting customers and collecting feedback
• Collating and recording customer compliments and complaints 

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there 
If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

Requirements and prospects

Desired skills

• Excellent Communicator 
• Exceptionally well Organised 
• Ability to work in a fast-paced environment
• Outstanding telephone manner
• Basic ICT skills
• Enjoys problem solving 
• Able to work independently when required

Personal qualities

• Positive attitude to learning new things
• Good attention to personal presentation
• Confidence in trying new things
• Always punctual 
• Displays a good work ethic
• Respectful of others and happy to support colleagues 
• Outgoing nature and enjoys working as part of a team

Desired qualifications

• 5 GCSEs (A-C 9-4) including Maths and English

Future prospects

Possible progression within the company and progression onto the next level apprenticeship.

About the employer

Super Poly Ltd have been providing quality hygiene disposable products to the care, janitorial, catering, and medical sectors since 2012. We have many commercial and industrial clients throughout the UK and Europe who rely on us to deliver their bulk supplies of bin liners, bags, aprons, cleaning cloths and refuse sacks.
Our expertise continues to develop, enabling us to provide quality products to our customers. We are committed to achieving high levels of customer satisfaction. 


Super Poly Ltd


Fern Hill Business Centre

Todd Street



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Training provider

The Growth Company

Applications for this apprenticeship are being processed by Skills Solutions Ltd

Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining a Level 2 qualification in Customer Service

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Nov 2021