Cleaning Hygiene Operative apprenticeship

DIAMOND RESORTS (EUROPE) LIMITED

Carnforth (LA6 1JZ)

Closes in 25 days (Monday 1 December 2025 at 11:59pm)

Posted on 5 November 2025

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Summary

GLP Training’s Cleaning Hygiene Operative Apprenticeship – Commercial Pathway offers focused training for those pursuing a career in commercial cleaning. You’ll develop expertise in cleaning techniques, health and safety, waste management, and customer service.

• Wage:

  £11,778 to £19,047.60, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

• Training course: Cleaning hygiene operative (level 2)
• Hours: 10 am to 4pm inc weekends & Bank Holidays on a rotating basis.

  30 hours a week

• Start date:

  Tuesday 2 December 2025

• Duration:

  1 year

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Clean the accommodation units and communal areas of the resort efficiently and effectively to the high standards expected
• Replenish supplies in the accommodations as required
• Changing bedding and towels
• Dealing with guest requests quickly and professionally

Where you'll work

Pine Lake Resort
Dock Acres
Carnforth
LA6 1JZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLP TRAINING LTD

Training course

Cleaning hygiene operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Conduct tasks according to documented safe ways of working.
• Select and use the most appropriate cleaning agent appropriate to different surface types.
• Use and dispose of chemicals following COSHH regulations and apply safety data sheets and dilution rates.
• Deal with routine and non-routine waste in line with organisation policies and environmental disposal legislation.
• Prepare cleaning materials and machinery and check that all electrical equipment complies with PAT testing requirements.
• Clean cleaning equipment and machinery after use.
• Identify potential sources of infection and put controls in place.
• Recognise the signs of infestation and report and monitor the problem according to local procedures.
• Recognise and respond to rapid response clean requests.
• Conduct scheduled and periodic cleaning, prioritising work where required.
• Conduct cleaning and disinfection tasks.
• Deliver housekeeping services including maintaining a clean storage environment, maintenance of equipment, stock control and rotation.
• Take measures to ensure the security of cleaning equipment and materials, and premises.
• Communicate with colleagues, clients, and other stakeholders professionally.
• Use visual checks and objective auditing techniques to ensure that cleaning has been completed to contractual standards.
• Identify and use correct methods for removal of contaminating material.
• Comply with data protection legislation.
• Use procedures for obtaining support.
• Apply colour coding correctly to conduct cleaning safely and effectively.
• Apply sustainable practices when carrying out duties.
• Apply procedures for reporting shortages, incidents, accidents, and issues with delivering cleaning services.
• Carry out and record different types of cleaning methods.
• Use supplied data to plan cleaning tasks.
• Engage with the audit and quality assurance process.
• Use PPE and comply with the organisational uniform policy to maintain required levels of hygiene.
• Conduct cleaning tasks to the appropriate hygiene standard to ensure infection prevention and control of the healthcare environment.
• Disassemble and reassemble healthcare service user equipment in line with manufacturers’ instructions and National Standards of Healthcare Cleanliness.
• Communicate with service users considering their possible emotional, mental health and physical issues.
• Safely prepare an area for commercial cleaning.
• Conduct cleaning tasks according to specialist commercial requirements.
• Carry out routine cleans in line with client contract requirements.
• Conduct tasks according to documented safe ways of working.
• Select and use the most appropriate cleaning agent appropriate to different surface types.
• Use and dispose of chemicals following COSHH regulations and apply safety data sheets and dilution rates.
• Deal with routine and non-routine waste in line with organisation policies and environmental disposal legislation.
• Prepare cleaning materials and machinery and check that all electrical equipment complies with PAT testing requirements.
• Clean cleaning equipment and machinery after use.
• Identify potential sources of infection and put controls in place.
• Recognise the signs of infestation and report and monitor the problem according to local procedures.
• Recognise and respond to rapid response clean requests.
• Conduct scheduled and periodic cleaning, prioritising work where required.
• Conduct cleaning and disinfection tasks.
• Deliver housekeeping services including maintaining a clean storage environment, maintenance of equipment, stock control and rotation.
• Take measures to ensure the security of cleaning equipment and materials, and premises.
• Communicate with colleagues, clients, and other stakeholders professionally.
• Use visual checks and objective auditing techniques to ensure that cleaning has been completed to contractual standards.
• Identify and use correct methods for removal of contaminating material.
• Comply with data protection legislation.
• Use procedures for obtaining support.
• Apply colour coding correctly to conduct cleaning safely and effectively.
• Apply sustainable practices when carrying out duties.
• Apply procedures for reporting shortages, incidents, accidents, and issues with delivering cleaning services.
• Carry out and record different types of cleaning methods.
• Use supplied data to plan cleaning tasks.
• Engage with the audit and quality assurance process.
• Use PPE and comply with the organisational uniform policy to maintain required levels of hygiene.

Training schedule

The course will be delivered on a Hybrid model, with a mix of 

• Remote 121
• Remote masterclass 
• Tutor on-site support 

More training information

Cleaning Hygiene Operative Apprenticeship – Commercial Pathway offers focused training for those pursuing a career in commercial cleaning. You’ll develop expertise in cleaning techniques, health and safety, waste management, and customer service. This hands-on programme prepares you to maintain high standards across a variety of commercial environments while equipping you with the skills to progress into management, facilities services, or health and safety roles.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental

Other requirements

Own transport will be required to get to the resort.

About this employer

Clean the accommodation units and communal areas of the resort efficiently and effectively to the high standards expected Replenish supplies in the accommodations as required Changing bedding and towels Dealing with guest requests quickly and professionally

After this apprenticeship

Training opportunities, enabling you to continuously develop and enhance your skills.

Ask a question

The contact for this apprenticeship is:

GLP TRAINING LTD

Gina Montgomery

Gina.Montgomery@HGV.com

01524 736190

The reference code for this apprenticeship is VAC1000349596.

Apply now

Closes in 25 days (Monday 1 December 2025 at 11:59pm)

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