Business Administration Apprenticeship - Oasis Silvertown
Oasis Community Learning
London (E16 2BB)
Closes in 29 days (Wednesday 3 December 2025 at 11:59pm)
Posted on 3 November 2025
Contents
Summary
This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the people of Silvertown. You should apply for this role if you are keen to propel your career within business. Providing a welcoming and efficient reception service.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday (Term time only). Hours to be confirmed.
37 hours a week
- Start date
-
Saturday 3 January 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing a welcoming and efficient reception service
- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To provide reception services to students
- To be able to work in a fast-paced reception area multi-tasking between reception duties
- Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
- To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
- Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
- Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known, and it has been agreed that they visit the Academy without direct supervision
- Be the main contact point for staff with regards to Academy events of any one day
- Maintain a tidy and orderly reception area
- Support with ParentPay account set up, queries from parents and general support
- Support with Bromcom queries from parents and general support for example MCAS, etc
- Word processing and data input as directed
- Assist with duplicating, collating and distribution of information to parents / carers, staff, students and others
- To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
- Undertake general clerical duties when directed including photocopying, printing, laminating and filing
- Franking outgoing post and sorting incoming mail
- Provide refreshments to visitors when required
- Support with Academy evening events for example, parent evenings, open evening etc
- Make telephone calls to parents and carers as required
- Send text message and / or emails to parents and carers as required
- Supervise students as required
- Any other reasonable duties as directed by Line Manager
Where you'll work
Oasis Silvertown
303 N Woolwich Rd
London
E16 2BB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LET ME PLAY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- You will work towards completing a Level 3 Business Administration Apprenticeship
- All training will be delivered by LMP Education remotely
- The employer will give you time out of your working week to focus on your qualification
- Functional skills in English and maths if required
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Our vision is underpinned by our Oasis Silvertown values: be proud, be professional, be nice, be independent, be resilient. We call these our Silvertown 5 "Be" values.
After this apprenticeship
The right candidate may be offered a permanent position after completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
LET ME PLAY LIMITED
Louise
louise.mcmeechan@lmpeducation.org
The reference code for this apprenticeship is VAC1000349342.
Apply now
Closes in 29 days (Wednesday 3 December 2025 at 11:59pm)
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