Admin – Compliance Apprentice L3
NORTH WEST TRAINING COUNCIL LTD
ENGLAND (L5 9RJ)
Closes in 27 days (Tuesday 2 December 2025 at 11:59pm)
Posted on 4 November 2025
Contents
Summary
To support all aspects of admin and compliance to support delivery of an outstanding education provision to ensure that achievement and experience for students is exceptional.
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Mon - Thurs: 8:30am - 4:30pm
Fri - 8:30am - 2:50pm
35 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Check registers daily, record and monitor student timekeeping and attendance update TEAMs/PICS system weekly & JLR reporting
- Contact absent students / employers if student absent
- Produce absence reports for employers
- Manage student support inbox and emails to students
- Audit Learner folders ensure compliance – signatures, reviews, achievements
- Support the EPA coordinator with input of student information ACE 360
- Register and claim student qualifications book awarding body exams
- Main point of contact for external telephone calls general queries from both external parties and Students
- Set up student emails accounts and set up biometrics
- Support team with day-to-day administration tasks ie ordering stationary
- Adhere to Compliance for GDPR, ESFA, Ofsted
- Attend CPD training and refresher courses relating to Safeguarding as and when required
- Carry out any other duties as required
Where you'll work
33 DUNES WAY
LIVERPOOL
MERSEYSIDE
ENGLAND
L5 9RJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HUGH BAIRD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Ability to multi-task
- Good work ethic
- Relish the challenge
- Hands-on approach, dexterity
- Understanding of GDPR
- Good telephone manner
- Using Microsoft experience
- LII Business Admin Qualified
- Relevant office experience
- Personable and enthusiastic.
- Trustworthy with integrity.
- Respect for colleagues.
- Respect for customers.
Other requirements
Subject to passing Enhanced DBS check as role will have student contact. A willingness to learn. Good communicator. Undertake staff development. Attend staff meetings as required.
About this employer
NWTC is a long established Training Provider delivering apprenticeship standards in the advanced engineering and manufacturing sector working with blue chip companies. Our state of the art Training Centre is equipped to support training engineers of the future.
After this apprenticeship
- In-house further development and training
- Review on completion
Ask a question
The contact for this apprenticeship is:
HUGH BAIRD COLLEGE
The reference code for this apprenticeship is VAC1000349337.
Apply now
Closes in 27 days (Tuesday 2 December 2025 at 11:59pm)
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