Business Administration Apprentice - CRM Administration Assistant
TAYLOR HAWKES CONSULTING LTD
Rayleigh (SS6 7UP)
Closes in 17 days (Friday 21 November 2025 at 11:59pm)
Posted on 3 November 2025
Contents
Summary
Through growth, Taylor Hawkes are seeking a CMR Analyst/Administrator to maintain a high-level database. We are seeking an analytical individual, with a keen eye for detail, to proactively manage the company’s database in an authoritative manor.
- Wage
-
£15,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday, 09:00 - 17:00,
Tuesday - Thursday, 09:00 - 18:00 and Friday, 09:00 - 16:00
37 hours 30 minutes a week
- Start date
-
Monday 24 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Database Management
- Work independently on our CRM/Marketing platform, following instructions and guidelines to send candidate profiles to the US market
- Responsible for keeping the database free of individuals that have unsubscribed
- Work with consultants directly regarding specific requirements
- Completion of candidate profiles in order to create the perfect record to be uploaded to the database
- Undertaking candidate project cleanses including the continuous management of these projects
- Ensure perfect client records and assignments alongside continuous management
- Deletion of duplicate records to ensure accurate records
Where you'll work
Vantage House 6-7
Claydons Lane
Rayleigh
SS6 7UP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RM TRAINING (UK) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills in maths and English (if required)
- Work through modules and work towards End Point Assessment
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this employer
At Taylor Hawkes, we connect high-calibre businesses with high-calibre candidates. We provide a bespoke search and selection service for top 10, boutique and mid-tier audit, accounts and tax consultancies. Applying our understanding of the sector, your company and our candidates’ career paths, we can identify the very best people to take your business forward.
After this apprenticeship
- A full-time role within the company may be offered to the right candidate on successful completion of apprenticeship
Ask a question
The contact for this apprenticeship is:
RM TRAINING (UK) LIMITED
Katie
katie@rmtraining.co.uk
01702 782001
The reference code for this apprenticeship is VAC1000349327.
Apply now
Closes in 17 days (Friday 21 November 2025 at 11:59pm)
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