Business Administration Apprentice
CARE & REPAIR (NORTHAMPTON) LIMITED
Northampton (NN3 6AX)
Closes in 26 days (Sunday 30 November 2025 at 11:59pm)
Posted on 3 November 2025
Contents
Summary
Fantastic opportunity to join a 'not for profit' organisation as a Level 3 Business Administration Apprentice. Your role would include making and sending quotes, booking appointments, dealing with sub-contractors and partners, managing spreadsheets and more.
- Wage
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£15,000 a year
Check minimum wage rates (opens in new tab)
Between £15K-£18K depending on the suitable candidate.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pm, with half hour for lunch.
37 hours a week
- Start date
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Monday 1 December 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Dealing with client enquiries, setting up and maintaining client records on our database system, booking and managing appointments
- Dealing with sub-contractors and a range of partners as appropriate, communicating relevant information in a clear and timely manner
- Prioritise and manage our technicians’ daily working schedules and associated paperwork
- Managing project spreadsheets and keeping detailed records
- Administration duties including typing up and sending quotes, managing the quotes outstanding folder, monthly open cases and paperwork audit
- Putting together client information packs for different projects
- Other duties as may be required, including incoming and outgoing post, filing and shredding
Where you'll work
25 Tenter Road
Moulton Park Industrial Estate
Northampton
NN3 6AX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STARTING OFF LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration Apprenticeship Standard
- 6 hours per week within working hours, for apprenticeship training
- Online learning
- OneFile online system
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
About this employer
Our client is a 'Not For Profit' company managed by an Independent Management Committee, who provide a range of practical services designed to support older, disabled and vulnerable people and enable them to continue to live safe, warm and secure within their own homes. Our client has been serving the needs of the people of Northamptonshire for more than 30 years, working with Councils, other Charities, Occupational Therapists, Housing Associations and Care Services providing home improvements, repairs and adaptations. They are now seeking to appoint an enthusiastic, organised and self- motivated individual to join their small, friendly team based in Moulton Park.
After this apprenticeship
- Possible permanent role available upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Sophie Charalambous
Sophie.charalambous@startingoff.co.uk
The reference code for this apprenticeship is VAC1000349304.
Apply now
Closes in 26 days (Sunday 30 November 2025 at 11:59pm)
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