Business Admin Apprenticeship
HOMETECH CENTRE LTD
CANVEY ISLAND (SS8 0JP)
Closes in 29 days (Wednesday 3 December 2025 at 11:59pm)
Posted on 3 November 2025
Contents
Summary
Hometech Centre is a well-established tech repair and retail business in Canvey Island, Essex. We specialise in PC, laptop, phone, tablet and console repairs and upgrades, serving local customers and small businesses alike. We’re proud of our honest, jargon-free advice and expert-led service. Join us as a L3 Business Admin Apprentice.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm
40 hours a week
- Start date
-
Thursday 4 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing professional support to the front-of-house and back-office teams - greeting customers, answering calls, handling enquiries
- Assisting with data entry, record keeping, order processing, inventory checks and basic bookkeeping tasks
- Helping with customer service: liaising with clients, booking repairs/appointments, updating them on progress
- Supporting marketing and social-media activities - assisting with content, tracking campaigns, promoting our services and accessories
- Helping with general administrative tasks: filing, organising paperwork, coordinating supplier and delivery communications
- Improving processes: you’ll be encouraged to suggest improvements and help streamline how we work
Where you'll work
168 LONG ROAD
CANVEY ISLAND
SS8 0JP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THELIGHTBULB LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
About this employer
At Hometech Centre, we specialize in fast and affordable tech repairs, serving Canvey Island, Benfleet, and South Essex since 2009. Whether your PC, laptop, Mac, phone, tablet, or gaming console needs screen replacements, charging port repairs, battery replacements, or software fixes, our experienced technicians are here to help. We repair Windows PCs, Apple Macs, iPhones, iPads, Android devices, PlayStation, Xbox, and Nintendo consoles, including HDMI port repairs, charging port replacements, and controller stick drift fixes. Our expert team also provides virus removal, system upgrades, gaming PC upgrades and general tech support to keep your devices running smoothly.
After this apprenticeship
There may be progression opportunities available upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THELIGHTBULB LTD
Elle Abela
Elle.Abela@getsetuk.co.uk
07483396544
The reference code for this apprenticeship is VAC1000349268.
Apply now
Closes in 29 days (Wednesday 3 December 2025 at 11:59pm)
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