Business Administrator / Sales apprentice

PSS International Removals

CROYDON, Wigan

Closes in 26 days (Sunday 30 November 2025 at 11:59pm)

Posted on 3 November 2025

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Summary

Joining a leading international removal company. Learning the business and process for both sales and customer service admin roles. Joining a thriving team and learning various roles within the company

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Depends on experience, planned salary increase after apprenticeship is confirmed

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.45am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 8 December 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Customer service skills liaising with customers on the phone and via email
  • Arranging appointments and surveys
  • Following up on sales leads and bookings
  • Arranging customs paperwork and documents
  • Booking containers and freight with shipping lines

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • UNIT 6, MILL LANE TRADING ESTATE, MILL LANE, CROYDON, CR9 4PS
  • Unit 129a Bradley Hall Trading Estate, Wigan, WN6 0XQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRS TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship Standard
  • Training schedule will take place at the office

More training information

TRS course

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Patience

About this employer

Leading remover in international removals,over 40 years experience with depots in Croydon, Colchester and Wigan

After this apprenticeship

  • Various avenues within the company such as sales, estimating, customer service, management, supervisory roles

Ask a question

The contact for this apprenticeship is:

TRS TRAINING LIMITED

The reference code for this apprenticeship is VAC1000349191.

Apply now

Closes in 26 days (Sunday 30 November 2025 at 11:59pm)

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