Sales Administrator Apprentice

Parsons & Company

DEREHAM (NR19 2DJ)

Closes in 15 days (Saturday 15 November 2025 at 11:59pm)

Posted on 30 October 2025


Summary

Working for an established Estate Agency in Dereham who engage in selling and letting of properties in the Dereham and surrounding areas. You will be a valued member of the team as their Sales Administrator completing all administrative tasks and learning skills to equip you for a future within property sales.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Apprenticeship wage for the 1st 12 months

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.30pm. Lunch break.

37 hours 30 minutes a week

Start date

Monday 17 November 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answer incoming telephone client calls
  • Make outbound calls to prospective and existing clients
  • Take messages and pass information on to relevant team members
  • Complete all property related documents 
  • Data entry though CRM Systems
  • Make and arrange bookings
  • Complile brochures
  • Assist in all aspects of sale of properties
  • Assist Agent with property visits on occasion

Where you'll work

37 QUEBEC STREET
DEREHAM
NR19 2DJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STAFF SELECT LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • All in-house training. No college day release
  • Coach continual support and review meeting once a month
  • Remote learning on apprenticeship

More training information

Remote learning for Apprenticeship

Requirements

Essential qualifications

GCSE in:

Maths and English (grade GCSE - grades 3,4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Must have a genuine interest in learning and progressing with an Estate Agency environment.

About this employer

Parsons & Company are an established Estate Agency and have an excellent reputation for selling and letting properties in Dereham, Reepham, Norwich and Norfolk. They are passionate about service and quality and offer professional high quality advice backed by years of experience and training.

After this apprenticeship

Can progress within organisation into a Sales role.

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

Carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC1000348960.

Apply now

Closes in 15 days (Saturday 15 November 2025 at 11:59pm)

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