Payroll Administrator Apprenticeship

FORTUS LIMITED

Leeds, York

Closes in 29 days (Sunday 30 November 2025 at 11:59pm)

Posted on 30 October 2025

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Summary

As part of our ongoing growth plans we have an entry level payroll apprenticeship opportunity within our Payroll department, with full study support provided towards the completion of the Payroll Administrator qualification. The successful applicant will gain knowledge and experience across a variety of payroll tasks.

• Wage:

  £18,000 a year

  Check minimum wage rates (opens in new tab)

  Annual salary reviews take place in March

• Training course: Payroll administrator (level 3)
• Hours: Monday to Friday 7.5 hours per day, typical working hours are 8.30am/9am to 5pm. Standard working week is 37.5hrs with no requirement to work on a weekend or evenings.

  37 hours 30 minutes a week

• Start date:

  Tuesday 1 September 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Setting up and processing new and existing payrolls for a portfolio of clients
• Adding new payroll clients to the system and creating their account with HMRC
• Processing all payroll and submitting RTI reports to HMRC
• Processing starters and leavers
• Calculating holiday pay, SMP, SSP, SPP
• Issuing payslips to employees and a breakdown summary to each client
• Ensuring auto-enrolment pension submissions are completed, both weekly and monthly
• Liaising with pension scheme providers to ensure all client pension arrangements are in order
• Dealing with enquires from both clients and their employees

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• 3 Park Square East, Leeds, LS1 2NE
• Equinox House, Clifton Park, Shipton Road, York, YO30 5PA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• gather, analyse and process payroll data and information
• resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
• deal with complaints, following processes and escalating complex situations
• meet client or customer needs in line with service level agreements
• provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
• adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
• select appropriate media for communication etc recognising the advantages and risks related to each method
• escalate concerns relating to deadlines in a timely manner, suggesting solutions
• use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
• Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
• develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
• use computerised payroll software and spreadsheet packages such as MS Excel
• use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
• gather, analyse and process payroll data and information
• resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
• deal with complaints, following processes and escalating complex situations
• meet client or customer needs in line with service level agreements
• provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
• adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
• select appropriate media for communication etc recognising the advantages and risks related to each method
• escalate concerns relating to deadlines in a timely manner, suggesting solutions
• use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
• Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
• develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
• use computerised payroll software and spreadsheet packages such as MS Excel
• use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

• Payroll administrator qualification
• Online training which typically takes place one day a week

Requirements

Desirable qualifications

A Level in:

• English (grade Minimum C or equivalent)
• Math (grade Minimum C or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working

About this employer

At Fortus, we’re all about working with people who are curious, motivated, and up for a challenge. We’re looking for team players who care about their clients, have an eye for detail, and enjoy solving problems in a fast-moving environment. If you’re ready to bring your energy, ideas, and expertise to a team that’s changing the game in accountancy, we’d love to have you on board.

http://www.fortus.co.uk (opens in new tab)

Company benefits

172.5 hours (23 days) holiday, Flexible bank holidays, Birthday day off, Health cash plan, employee assistance programme, regular social events

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• On successful completion of the payroll administrator qualification the individual would continue to develop their skills and knowledge through peer support and on the job training, with a view to being promoted to a payroll Executive on demonstrating the experience required.
• Consideration will be given to supporting the employee towards gaining a higher level payroll qualification.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

recruitment@fortus.co.uk

The reference code for this apprenticeship is VAC1000348937.

Apply now

Closes in 29 days (Sunday 30 November 2025 at 11:59pm)

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