Administration Apprentice
Chalk Hill
Sudbury (CO10 2SF)
Closes in 17 days (Friday 21 November 2025)
Posted on 3 November 2025
Contents
Summary
Chalk Hill are seeking a friendly and motivated Administrative Apprentice to join there busy school office. You will gain hands-on experience whilst working towards a Level 3 Business Administrator Apprenticeship qualification.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, between 8.30am and 5.00pm
37 hours a week
- Start date
-
Monday 1 December 2025
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will support the daily administrative operations of the school whilst undertaking formal training towards a Level 3 Business Administrator Apprenticeship.
The post holder will assist the office team in providing efficient, professional, and welcoming administrative services and will develop skills in communication, data management, and customer service.
Main Duties and Responsibilities:
- Provide a friendly and professional first point of contact for students, staff, parents/carers, and visitors
- Support the use and maintenance of school systems (such as Arbor, CPOMS, Medical Tracker, and SharePoint) to ensure accurate student and staff records
- Assist in monitoring and recording student attendance and liaising with staff or parents under direction
- Help prepare and distribute school communications, newsletters, and bulletins
- Support reception duties, including managing incoming calls, emails, and post
- Assist with administrative support for HR and Finance processes, including filing, data input, and document organisation
- Help coordinate meetings and school events, including room bookings, refreshments, and preparation of materials
- Learn and apply school safeguarding, confidentiality, and data protection procedures
- Contribute to a positive team culture, supporting colleagues where needed
- Engage fully in all training, mentoring, and review sessions as part of the apprenticeship programme
- Undertake any other reasonable duties in line with the scope and level of the role
- Actively promote the ethos and values of the School and Trust, maintaining confidentiality, professionalism, and safeguarding responsibilities
The above job description is not exhaustive, and the employee may be required to undertake any other reasonable duties in line with the general level of responsibility of the role.
In addition, as we now operate as a collective Eastern Education Group you may be from time to time required to undertake any of the requirements of your role for any of our Group organisations.
Where you'll work
Sendat, Cats Lane
Sudbury
CO10 2SF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST SUFFOLK COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Requirements
Essential qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
- Patience
- Non judgemental
- Organisation skills
Other requirements
Our school supports children with Autism Spectrum Disorder (ASD) and Social, Emotional and Mental Health (SEMH) needs, so a calm, patient, and professional approach is essential. We offer free parking and give access to various memberships and discount schemes.
About this employer
Eastern Education Group represents a collective of outstanding education providers across the Eastern region. Originally known as Eastern Colleges Group, Eastern Education Group was formed in 2023 to reflect the expansion of our educational offering which spans from primary education through to adulthood.
After this apprenticeship
- There will be career progression opportunities once the apprenticeship has been completed
Ask a question
The contact for this apprenticeship is:
WEST SUFFOLK COLLEGE
The reference code for this apprenticeship is VAC1000348918.
Apply now
Closes in 17 days (Friday 21 November 2025)
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