Administration Apprentice

DALES FABRICATION LTD

DERBYS (DE7 4BG)

Closes in 9 days (Friday 14 November 2025 at 11:59pm)

Posted on 5 November 2025

Print

Contents

Summary

We are looking for a receptionist/administration assistant to be front of house to meet and greet visitors. We would like to offer an apprenticeship to further develop the successful candidate. The role has become available following progression within the company.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

5.8 weeks a year annual leave (full time allowance).

Training course
Business administrator (level 3)
Hours
Monday to Friday, 8.30am – 4.30pm. 30 minutes allocated for lunch.

37 hours 30 minutes a week

Start date

Monday 5 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Working ‘front of house’ to meet and greet visitors/handle deliveries
  • Handling the switchboard
  • General administration duties including, filing, scanning, archiving (digitally), inputting job information onto the company database
  • Working alongside each department to assist with administration needs
  • Working alongside the FD to raise sales invoices and match purchase invoices
  • Using various software platforms including, Word, Excel, Access and Sage

Where you'll work

CROMPTON ROAD IND EST
ILKESTON
DERBYS
DE7 4BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DCG

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

Other requirements

If we are interested in taking your application further, you will receive an email from a derby college email address (@derby-college.ac.uk). Please make sure that you check your inbox as well as your spam/junk folders, so you do not miss out on the opportunity to apply.

About this employer

Dales Fabrications Limited is a successful SME, with over 45 years’ experience, in Ilkeston. Dales designs, manufactures and delivers bespoke aluminium building products. The job will be based at Dales head office in Ilkeston and will be office based. Dales has a large car park available to employees and is only a short walk from several bus routes. Dales prides itself in having excellent staff retention, with the average length of employment being 15+ years (longest being 41years!) Dales is a member of East Midland Chamber which gives the employer and employees access to further training, funding opportunities and potential networks to help further develop the successful candidate. Dales offer a employee cash plan to assist with health costs after a qualifying period of employment. Dales have 3 qualified mental health first aiders.

http://www.dales-eaves.co.uk (opens in new tab)

After this apprenticeship

Dales supports further education that is relevant to job role. The current management team at Dales are long standing employees and have been promoted from within.

Ask a question

The contact for this apprenticeship is:

DCG

Chloe Westhead

chloe.westhead@derby-college.ac.uk

The reference code for this apprenticeship is VAC1000348913.

Apply now

Closes in 9 days (Friday 14 November 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.