Learning and Development Apprentice

CHAUCER UNDERWRITING SERVICES LIMITED

London (EC3M 7AF)

Closes in 27 days (Friday 28 November 2025 at 11:59pm)

Posted on 30 October 2025

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Summary

Are you looking for an exciting opportunity to build a career in Learning and Development in Human Resources? Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries across the world from risks. The company are in the midst of ambitious growth plans, so this is a great time to join.

Wage

£25,500 a year

Check minimum wage rates (opens in new tab)

26 days holiday plus option to buy or sell to meet your needs 18-month fixed term contract with the opportunity to apply for permanent roles at the end

Training course
Learning and development practitioner (level 3)
Hours
Monday to Friday, 09.30 to 17.30.

35 hours a week

Start date

Monday 5 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Are you looking for an exciting opportunity to build a career in Learning and Development in Human Resources? Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Providing support to a global headcount of c. 600. The Company are in the midst of ambitious growth plans, so this is an exciting time to join the team to help ensure the business has the right skills and capabilities to deliver our strategy. This role is an 18-month Level 3 Apprenticeship position, which will provide development into a learning and development practitioner.

Through the apprenticeship programme, you'll work alongside HR colleagues to:

  • Assist in the learning and development process and initiatives
    Support with Workday Learning Management System-related tasks and reporting
  • Working with training providers to schedule training and associated logistics
  • Professional qualifications administration
  • Responding to learning & development queries and inbox
  • Support the delivery of corporate welcome/induction training
  • Support early careers recruitment and development
  • Identifying development opportunities/improvements to current provision
  • Design, delivery and evaluation of training
  • Review the evaluation and return on investment of development

Where you'll work

52 Lime Street
London
EC3M 7AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEIR TRAINING LIMITED

Training course

Learning and development practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
  • Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
  • Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
  • Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
  • Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
  • Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
  • Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
  • Training/Learning design: Planning programmes / sessions / modules
  • Training/Learning design: Selecting appropriate delivery methods
  • Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
  • Training/Learning design: Developing materials and resources to support learning.
  • Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
  • Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
  • Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
  • Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
  • Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
  • Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
  • Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
  • Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
  • Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
  • Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
  • Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
  • Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
  • Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
  • Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
  • Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

Training schedule

The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.

The apprentice at the end of this qualification will achieve a Level 3 Learning and Development Practitioner Apprenticeship Standard.

The employer will offer training around:

  • Challenging, stretching and rewarding work right from the start in our HR team
  • Our full support and guidance to achieve your Level 3 Learning and Development practitioner apprenticeship
  • A personalised development plan to support your professional and soft skills development
  • An in-house experienced buddy and mentor, to help show you the ropes and support you on your journey
  • Lots of opportunities to get involved in groups outside of your day-to-day work to grow your network, learn from others and give back to the community through our CSR initiatives

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4-9)
  • Maths (grade 4-9)

A Level in:

3 A Levels or equivalent (grade 3 A Levels or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • MS Excel

Other requirements

An unrestricted right to work in the UK. Be able to commute to central London.

About this employer

We empower you to excel. Our people are a team of leaders. Experts in their fields, top performers – who collaborate, without hierarchy. Together we’ve created an exciting and successful business, and we know that it’s our people who define and drive this success. That’s why the growth, development and wellbeing of our employees is so important to us. We work hard to make sure careers at Chaucer are challenging, inspiring and rewarding and that the environment is ambitious and supportive. Is our Apprentice programme for you? Are you: -A self-starter, able to work independently and efficiently to deliver high quality work -Inquisitive and keen to learn, confident in asking questions and asking for help -Solutions-focused, practical and organised with an eye for detail -Team focussed, comfortable in picking up a variety of tasks to ensure team delivery whilst managing multiple priorities -Proactive and thrives on variety If this sounds like you, and you want to continuously learn and go the extra mile this is the programme for you.

https://www.chaucergroup.com/ (opens in new tab)

Company benefits

Excellent benefits including private medical insurance, pension, season ticket loan and flexible benefits including an allowance of £175 per month to put towards benefits of your choice from tech products, gym membership, cycle to work.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

18-month fixed term contract with the opportunity to apply for permanent roles at the end.

Ask a question

The contact for this apprenticeship is:

WEIR TRAINING LIMITED

Matt Noyce

mnoyce@weirtraining.co.uk

07885 881069

The reference code for this apprenticeship is VAC1000348908.

Apply now

Closes in 27 days (Friday 28 November 2025 at 11:59pm)

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