Business Administrator Apprentice

Veolia UK

Stafford (ST16 3HS)

Closes in 12 days (Thursday 13 November 2025 at 11:59pm)

Posted on 30 October 2025

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Summary

During this programme, we'll help you develop your practical and behavioural skills and support you in gaining the technical and professional knowledge required for you to succeed in your career. With many of our colleagues starting as apprentices, you’ll receive full support and guidance from everyone throughout.

Wage

£22,048 a year

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 40 hours.

40 hours a week

Start date

Monday 26 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Operating the weighbridge to accurately record and document both incoming and outgoing loads
  • Managing the filing and archiving of weighbridge records, including auditing these records in conjunction with the Local Authority
  • Ordering and monitoring Personal Protection Equipment (PPE) for operational staff, including issuing required stock
  • Recording annual leave requests to ensure accurate records are provided to the Traffic Office
  • Liaising with external partners to ensure the correct movement of recycling materials
  • Assisting the Contract Manager with periodic stocktaking
  • Minute-taking in contractual meetings

Where you'll work

Tollgate Drive
Beaconside
Stafford
ST16 3HS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

Other requirements

Assessment day will take place in January 2026

About this employer

As the UK leader in resource management, we provide a comprehensive range of waste, water and energy management services designed to build The Circular Economy and protect the environment.

https://www.veolia.co.uk/ (opens in new tab)

Company benefits

25 days of annual leave plus Bank Holidays Access to our company/people’s pension scheme Discounts on everything from groceries to well known retailers One paid days leave every year to volunteer and support your community

After this apprenticeship

  • Could lead to a permanent position for the right person. 

Ask a question

The contact for this apprenticeship is:

NEWCASTLE AND STAFFORD COLLEGES GROUP

The Apprenticeship Hub

apprenticeships@nscg.ac.uk

01782 254287

The reference code for this apprenticeship is VAC1000348876.

Apply now

Closes in 12 days (Thursday 13 November 2025 at 11:59pm)

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