Business Admin/Accounts Apprentice
Every Story
LONDON (SE13 7SB)
Closes in 30 days (Sunday 30 November 2025 at 11:59pm)
Posted on 30 October 2025
Contents
Summary
We are seeking a Business Admin apprentice to join our Finance and Housing team. This hybrid role is based in Deptford.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9am-5pm (1 hour for lunch) 35 hours a week.
35 hours a week
- Start date
-
Monday 1 December 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage housing telephone calls and requests and relay messages to Housing Officers
- Contact the relevant party to book repairs and log calls where applicable
- Provide admin support to the finance and housing team, this may include assisting in drafting tenancy agreements, letters to tenants and dealing with queries.
- Assisting the Financial Controller in invoicing client accounts for housing and issuing quarterly statements/letters to tenants
- Assisting the Finance Officer in managing housing supplier invoices. This may include filing, entering on the system, creating remittances and assisting in setting up payments
- Undertake other duties as required
Person Specification
- Strong attention to detail and accuracy
- Ability to work both independently and collaboratively.
- Excellent verbal and written communication skills
- Positive, proactive approach to work
- Highly motivated and willing to learn
Where you'll work
UNIT 3
CALIFORNIA BUILDINGS
DEALSGATEWAY
LONDON
SE13 7SB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THELIGHTBULB LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will achieve your Level 3 Business Administrator Apprenticeship Standard.
There are 8 workshops you will need to attend via Teams.
You will have a mentor for one-to-one teaching and learning.
In-house training will be given to support the specifics of the role.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
Every Story provides high-quality support to people with autism and learning disabilities, as well as their families, through a network of services across South London. At Every story we want to create supportive environments where people feel safe and confident enough to be themselves, letting their personalities shine beyond any label or limitation. Our mission is to support people with learning disabilities and autistic people by offering personalised care that respects their individuality, encourages them to try new experiences, and helps them face challenges without fear. Whether it’s building confidence, improving mental wellbeing, finding meaningful employment, or pursuing activities they truly enjoy, we are there every step of the way. Through a family-like approach, we create safe spaces where everyone feels secure, valued, and free to express their true selves. We want to set the standard for a world where people with learning disabilities and autistic people are defined by their personalities, encouraged to take bold steps, and free to be whoever and whatever they want to be.
After this apprenticeship
There will be ongoing opportunities for professional development and progression for the right candidate upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THELIGHTBULB LTD
Andrea Gregory
andrea@getsetuk.co.uk
07764969337
The reference code for this apprenticeship is VAC1000348858.
Apply now
Closes in 30 days (Sunday 30 November 2025 at 11:59pm)
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