Apprentice Business Administrator
L & S Prestige Estates Ltd
Willenhall (WV12 4JQ)
Closes in 15 days (Friday 14 November 2025 at 11:59pm)
Posted on 29 October 2025
Contents
Summary
We’re looking for an enthusiastic and organised individual to join our busy Sales and Lettings team as a Business Administration Apprentice. This is a fantastic opportunity to start a career in property while developing valuable office and customer service skills.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 9am to 5pm.
35 hours a week
- Start date
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Friday 28 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide administrative support to the sales and lettings team, including managing property listings, preparing documents, and updating internal systems.
- Handle customer enquiries by phone, email, and in person, delivering excellent service to tenants, landlords, and buyers.
- Assist with organising viewings, maintaining property records, and ensuring all paperwork and compliance documents are accurately completed and filed.
Where you'll work
46 High Road
Willenhall
WV12 4JQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WORKFORCE TRAINING & DEVELOPMENT LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
More training information
Training will be delivered remotely.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Good work ethic
- Willingness to learn
About this employer
We are a local independent firm specialising in Residential Property Sales, Lettings and Property Management Services. Our knowledge of the local property market, combined with experienced and friendly staff, enables us to offer an enviable service to all. We pride ourselves in offering a personal and friendly service, whilst at the same time maintaining a high standard of competence and professionalism.
After this apprenticeship
Successful completion of this apprenticeship can lead to a range of career opportunities within the property sector, such as:
Sales or Lettings Negotiator – progressing into a client-facing role managing viewings, valuations, and tenancy agreements.
Property Manager or Administrator – overseeing property portfolios and coordinating maintenance and compliance.
Ask a question
The contact for this apprenticeship is:
WORKFORCE TRAINING & DEVELOPMENT LTD
The reference code for this apprenticeship is VAC1000348786.
Apply now
Closes in 15 days (Friday 14 November 2025 at 11:59pm)
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