Business Administration Apprentice
Wards Estate Agents
CHESTERFIELD (S40 1TX)
Closes in 28 days (Thursday 27 November 2025 at 11:59pm)
Posted on 28 October 2025
Contents
Summary
Launch your career with Wards Estate Agents! Our Admin Apprenticeship offers hands-on experience in property, from managing client enquiries to supporting sales teams with vital admin tasks. Learn, earn, and grow in a fast-paced, friendly environment. Apply now and start your journey!
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 9.00am - 5.00pm Alternate Saturday mornings 9.00am - 1.00pm
37 hours 30 minutes a week
- Start date
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Friday 28 November 2025
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide administrative support to the sales and lettings teams, ensuring smooth day-to-day operations
- Manage customer communications, including answering calls, emails, and greeting clients
- Maintain accurate records using CRM systems and property databases
- Prepare and process documents, such as contracts, letters, and marketing materials
- Coordinate appointments and viewings, managing diaries and schedules
- Support compliance tasks, including data protection and anti-money laundering checks
- Contribute to team meetings, taking minutes and following up on actions
- Assist with social media and online listings, helping promote properties
- Handle office supplies and filing systems, keeping the workspace organised
Where you'll work
17 GLUMANGATE
CHESTERFIELD
S40 1TX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESTERFIELD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this employer
Wards Estate Agents is a well-established property agency with over 100 branches across the Southeast of England. Known for its strong community values and customer-first approach, Wards offers a supportive and professional environment for those starting their careers in property. As part of the Arun Estates group, Wards invests heavily in training and development. Apprentices benefit from structured learning, including classroom-based sessions and in-branch mentoring. Their “Gold Standard in Estate Agency” foundation course helps new recruits build confidence, communication skills, and a deep understanding of the property market. Joining Wards as an apprentice means becoming part of a close-knit team that values integrity, service, and going the extra mile to help people find their perfect home.
After this apprenticeship
You will be considered for a full-time permanent position upon successful completion of this apprenticeship.
Ask a question
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
Alyce Hunt
hunta@chesterfield.ac.uk
07956914838
The reference code for this apprenticeship is VAC1000348544.
Apply now
Closes in 28 days (Thursday 27 November 2025 at 11:59pm)
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