Telecoms Field Operative Apprenticeship
KELLY COMMUNICATIONS LIMITED
Nuneaton (CV11 6RT)
Closes in 24 days (Sunday 23 November 2025 at 11:59pm)
Posted on 27 October 2025
Contents
Summary
A Telecoms Field Operative Apprenticeship trains individuals to install, maintain, and repair telecommunications networks that keep people connected, such as broadband, mobile, and digital TV services. Apprentices gain hands-on experience working in the field while studying the technical knowledge needed to support modern communications systems.
- Wage
-
£25,500 a year
- Training course
- Telecoms field operative (level 2)
- Hours
-
Monday to Friday.
40 hours a week
- Start date
-
Monday 24 November 2025
- Duration
-
1 year 3 months
- Positions available
-
20
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Install, test, and maintain fibre optic and copper telecoms networks.
- Connect homes and businesses to broadband, phone, or TV services.
- Splice and join fibre cables using specialist equipment.
- Identify, locate, and repair faults or damaged network components.
- Carry out signal testing to ensure quality and performance.
- Record completed work and test results using digital devices or reporting software.
- Work safely at height, underground, or near roads, following health and safety procedures.
- Use hand tools and power tools correctly and safely.
- Attend on-site training and classroom sessions to build technical knowledge.
- Follow instructions from experienced engineers and supervisors.
- Communicate clearly and professionally with customers and colleagues.
- Explain installations or repairs to customers in a simple, helpful way.
- Maintain tools, vehicles, and equipment in good working order.
- Keep accurate records for your apprenticeship logbook or portfolio.
- Support team members and contribute to a positive work environment.
Where you'll work
3 Veasey Close
Attleborough Fields Ind Estate
Nuneaton
CV11 6RT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
KELLY COMMUNICATIONS LIMITED
Training course
Telecoms field operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Carry out a risk assessment before starting work activities. Follow method statements.
- Identify the structure and composition of telecom network cables.
- Work from and interpret telecom network plans to identify plant or location.
- Work on and in various connection points in the telecoms network.
- Work in a safe manner and follow correct procedures when entering and working in the telecoms network in various environments, including overhead and underground.
- Select and use the appropriate equipment on a telecom network.
- Install and test components of the telecom network.
- Fault-find and problem-solve on the telecom network.
- Maintaining safety standards whilst working towards the task objectives.
- Use personal protective equipment in a safe and appropriate manner.
- Use a variety of communication methods to interact with third parties to give/receive information accurately, in a timely manner in order to deliver the best possible experience.
- Identify and take appropriate actions when working around other utilities services.
- Working as an individual or as a member of a team to achieve defined goals.
- Carry out a risk assessment before starting work activities. Follow method statements.
- Identify the structure and composition of telecom network cables.
- Work from and interpret telecom network plans to identify plant or location.
- Work on and in various connection points in the telecoms network.
- Work in a safe manner and follow correct procedures when entering and working in the telecoms network in various environments, including overhead and underground.
- Select and use the appropriate equipment on a telecom network.
- Install and test components of the telecom network.
- Fault-find and problem-solve on the telecom network.
- Maintaining safety standards whilst working towards the task objectives.
- Use personal protective equipment in a safe and appropriate manner.
- Use a variety of communication methods to interact with third parties to give/receive information accurately, in a timely manner in order to deliver the best possible experience.
- Identify and take appropriate actions when working around other utilities services.
- Working as an individual or as a member of a team to achieve defined goals.
Training schedule
Training will be a combination of classroom and on-site training including theory and practical work.
Requirements
Essential qualifications
GCSE in:
- English (grade C)
- Maths (grade C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Applicants will be required to pass a DBS check. Must be comfortable with working at height.
About this employer
As the partner of choice for our clients, Kelly Group is renowned for building telecommunication and utility networks in collaboration with several leading service providers - connecting people globally. From initial design to the maintenance of networks, we deliver safe and innovative ‘one-stop solutions’ across several industries including telecommunications, rail, civils, utilities, fleet and traffic management. With an outstanding safety record, over 40 years’ experience, a national presence and customer service at the heart of our business, we are committed to meeting the needs of our clients, delighting their customers and supporting the communities we work in. By continually investing in our people, fleet and management systems, we provide excellent service ensuring our clients and their customers have a positive experience and receive a quality product at the end of each of our engineering services - each and every time.
After this apprenticeship
- Qualified Telecoms Field Operative / Technician
- Network Operations Manager
- Telecoms Project Manager
- Infrastructure or Network Design Engineer
- Telecommunications Consultant
- Specialist Roles (Technical Progression)
- Supervisory and Leadership Roles
Ask a question
The contact for this apprenticeship is:
KELLY COMMUNICATIONS LIMITED
0203 758 3058
The reference code for this apprenticeship is VAC1000348467.
Apply now
Closes in 24 days (Sunday 23 November 2025 at 11:59pm)
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