Business Administration Apprentice Town Clerks Department

City of London Corporation

LONDON (EC2P 2EJ)

Closes in 17 days (Wednesday 12 November 2025)

Posted on 24 October 2025

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Summary

Provide administrative and financial support to the Head of Business Engagement and wider City Business and Investment Unit (CBIU), by processing invoices, managing budgets, updating databases, and helping coordinate events and travel. This work supports the City’s wider goal of promoting sustainable economic growth as a global business centre

• Wage:

  £25,780 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.

  35 hours a week

• Start date:

  Monday 5 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Duties & Responsibilities

• To provide support to the Business Engagement team and the City Business & Investment Director. To assist, where property is concerned, in the retention and attraction of businesses to the City of London
• To work with the Destination City team, Innovation and Growth, City Surveyors and Planning and Development as the initial point/s of contact, to service property enquiries generated by external partners, in accordance with agreed timescales, with the aim of encouraging inward investment into the City of London and the City Fringe
• To continually keep abreast of market developments using property magazines, websites and other sources and supporting the Planning and Projects officer in mapping intelligence on GIS and MS Office platforms
• To provide support to Head of Business Engagement in managing the department budget within Corporation Guidelines and team objectives by raising and processing purchase orders, invoices and dealing with team expenses in according with financial procedures and procurement protocols
• To collaborate with the Finance team to provide budgetary support in processing invoices and monitoring activity
• To be responsible for monitoring and updating the Corporation’s Customer Relationship Management system (CRM)
• To run a contact programme with serviced office providers and maintain and map the serviced office locations on the GIS platform
• To assist on initiating, developing and maintaining relationships with SMEs and Cit
• property decision makers by managing a programme of virtual/ face-to-face meetings with SMEs, that includes companies already based in the City, as well as those moving into the City or looking for space here
• To undertake property searches to help identify premises for businesses (including retail and hospitality) to include identification of appropriate properties owned by the City of London and to provide guidance and assistance to those businesses through the move process where necessary
• To help with the resolution of property-related issues by liaising with other Corporation teams/departments
• To follow-up with incoming companies to find out how their premises requirement was realised, if at all, and analyse these results in order to inform the wider Corporation, and influence policy and activity accordingly
• To maintain regular “aftercare” contact with firms, through the provision of relevant information via e-mails and events, and follow-up meetings as needed
• To work in collaboration with the Business Improvement Districts (BIDs) to monitor and report on the number of vacant retail units in the City
• To monitor the team mailbox daily and respond to e-mails within 4 days, including enquiries generated via the Space Calculator contact form and other sources
• To assist the Head of Business Engagement in the organisation of a programme of events on an annual basis, including: the organisation of the Corporation’s attendance at the international events such as Expo Real and MIPIM as well as high- level Corporation-hosted events and at relevant internal and external events and trade fairs
• As part of the Business Engagement team, progress business travel requests for colleagues, and for group business trips, in accordance with the Corporate Business Travel Policy, including arranging transportation and accommodation as required
• Other duties as occasionally directed, but within the confines of work that may be reasonably expected of such a post
• Provide administrative support to City Business & Investment Director where necessary

Where you'll work

City of London
Guildhall
Gresham Street
LONDON
EC2P 2EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COMMON COUNCIL OF THE CITY OF LONDON

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. 

More training information

The apprenticeship training will be delivered by the City of London corporation in house training provider Common Council of the City of London.

The apprenticeship training will be delivered via face-to-face training session at the Guildhall London EC2V 7HH on a fortnightly basis.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Non judgemental

About this employer

The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

http://www.cityoflondon.gov.uk (opens in new tab)

Company benefits

City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 

Ask a question

The contact for this apprenticeship is:

COMMON COUNCIL OF THE CITY OF LONDON

The reference code for this apprenticeship is VAC1000348278.

Apply now

Closes in 17 days (Wednesday 12 November 2025)

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