Business Administration Apprentice

City of London Corporation

LONDON (EC2P 2EJ)

Closes in 17 days (Wednesday 12 November 2025)

Posted on 24 October 2025

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Summary

You will join a supportive team working to implement the London’s skills strategy equipping adults with skills confidence and experience needed to thrive in their diverse careers and communities. You’ll gain hands-on experience across a range of projects, from assisting on adult community projects to apprenticeships while working closely with team.

• Wage:

  £25,780 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.

  35 hours a week

• Start date:

  Monday 5 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Purpose of Post
To provide business administration support to the Education Strategy Unit in its delivery of the Education, Apprenticeship, Community learning and Skills Strategies.To schedule, administer and support events, meetings, forums and activities delivered by the Education Strategy Unit.To provide communications support to the Adult Skills Strategy Unit’s communications with its stakeholders and strategic partners. Diary management and coordination of meetings to the Head of Services- Adult Skills & Ed Servics (ASES) (training will be provided). Responsible for general day-to-day office procedures, including management of peripherals and a team inbox.

Main Duties & Responsibilities

• To be an effective team member of the ASES Unit in its delivery of the Apprenticeships, community learning and training and Skills Strategies.
• To provide business administrative support to ASES , which will include: financial administration, filing, printing and photocopying, supporting the diary management of Head of Service (ASES)
• To provide administrative support for meetings and forums with DWP, external employer forums, business and community organisations, and other external stakeholders. This will include: scheduling meetings, distributing agendas and papers, taking minutes, filing.
• To provide support to the partnership events delivered as part of the three strategies.Tasks will include: Managing invitations and responses, drafting communications to invitees, creating events resources, and supporting the Events Officer with tasks
  before, during and after events.
• To provide communications assistance to ASES including: drafting communications to internal and external stakeholders.
• To represent ASES and the City of London Corporation internally and externally as required in relation to all duties of the post.
• To develop effective working relationships with internal and external stakeholders, to support the delivery of ASES Learning and Skills Strategies.
• Being an active ambassador towards working efficiently using all tools within Microsoft 365, specifically with file management.
• Maintaining a comprehensive database of contacts of learners well as internal and external contacts.

Additional

• Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out the duties of the
  post.
•  Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
• Undertake any other duties that may reasonably be requested in relation to the duties of the post.

Where you'll work

City of London
Guildhall
Gresham Street
LONDON
EC2P 2EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COMMON COUNCIL OF THE CITY OF LONDON

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. 

More training information

The apprenticeship training will be delivered by the City of London corporation in house training provider Common Council of the City of London.

The apprenticeship training will be delivered via face-to-face training session at the Guildhall London EC2V 7HH on a fortnightly basis.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Non judgemental
• Patience

About this employer

The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

http://www.cityoflondon.gov.uk (opens in new tab)

Company benefits

City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 

Ask a question

The contact for this apprenticeship is:

COMMON COUNCIL OF THE CITY OF LONDON

The reference code for this apprenticeship is VAC1000348274.

Apply now

Closes in 17 days (Wednesday 12 November 2025)

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