Apprentice Legal Support Assistant
BLAKE MORGAN GROUP LLP
New Kings Court, Tollgate Chandler's Ford, Eastleigh, SO53 3LG (SO53 3LG)
Closes in 31 days (Sunday 30 November 2025 at 11:59pm)
Posted on 24 October 2025
Contents
Summary
This role will provide administrative support to lawyers within the South Coast and London Succession and Tax Teams and the wider Business Group. Responsibilities will include, but not be limited to: - Post - Enquiries – Documents - Management and retrieval from storage - File inception - File Closure - General Support.
- Wage
-
£15,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday between 9am-5pm.
35 hours a week
- Start date
-
Monday 1 December 2025
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Post
- Scanning/electronic distribution of incoming post
- Printing, engrossing documents, adding enclosures and dispatch of outgoing post
Enquiries
- First point of contact for clients and 3rd parties phoning into the team with enquiries in particular regarding new instructions for Wills, LPAs, probates and archived documents
- First point of contact for clients arriving at our office in person (whether or not by appointment) and assisting with client meetings as needed, e.g. witnessing documents, copying documents/ID etc, escorting clients to/from the meeting room
- Preparing File Notes to record enquiries
- Liaising with team managers regarding enquiries
- Managing enquiries in accordance with team policies
Documents – management and retrieval from storage
- Organisation of documents, including printing and bundling of documents and binding engrossments, scanning and organising e-files, timely sending out of documents to relevant parties
- Creating archive records for wills, LPAs, deeds etc
- First point of contact for clients and 3rd parties wishing to retrieve documents
- Document retrieval and delivery to clients and third parties in accordance with team guidelines
File inception
- Opening new client/matter in Peppermint/DMS upon receipt of Risk Matrix from lawyer
- Saving template Terms of Business and template Letter of Engagement to DMS for lawyer to settle
- ID verification using IDU App where possible
- Running conflict checks, obtaining AML documents, creating the e-file and all relevant sub-files; and
- Undertaking SmartSearches and saving to DMS
File Closure
Electronic archiving to include scanning in paper files as necessary
General Support
- Accounts/billing responsibilities including preparing entries in Peppermint, dealing with bankruptcy searches and receipts for monies in and out, in accordance with our regulatory requirements, preparing WIP reports, allocating disbursements to matters, preparing draft bills for lawyer approval, managing bill issuance process
- Collating, analysis and reporting of data as required by lawyers/clients
- Conference and meeting arrangements, diary management
- Other ad hoc duties as required by team managers
- Generally assist and work cooperatively with other LSAs to provide support to the team as appropriate
Where you'll work
New Kings Court, Tollgate Chandler's Ford, Eastleigh, SO53 3LG
SO53 3LG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH HAMPSHIRE COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will undertake an apprenticeship in Business Administration (L3).
You will be trained by Eastleigh College and spend 1 day a week at college, with 4 days in the office.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Blake Morgan is one of the UK's leading full service law firms, with offices in London, Wales, Thames Valley, Manchester and the South Coast. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. We act for large corporates, entrepreneurs and owner-managed businesses and private individuals, and public sector and charitable organisations.
After this apprenticeship
On completion of the apprenticeship, candidates will have the skills required to apply for an entry level Legal Support Assistant role.
Ask a question
The contact for this apprenticeship is:
SOUTH HAMPSHIRE COLLEGE GROUP
The reference code for this apprenticeship is VAC1000348223.
Apply now
Closes in 31 days (Sunday 30 November 2025 at 11:59pm)
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