Business Administration Apprenticeship
XPERT ENERGY INSTALLATIONS LTD
ALDERMASTON (RG7 8DN)
Closes in 23 days (Monday 17 November 2025 at 11:59pm)
Posted on 23 October 2025
Contents
Summary
We are looking for a Business Admin Apprentice to join our team. We are a are fully accredited, approved and trusted energy specialists for Heat Pumps, Ventilation, and Renewable Energy Solutions for homeowners.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday, between hours of 9am- 5pm.
37 hours 30 minutes a week
- Start date
-
Tuesday 18 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Communicating over the telephone with customers, clients and colleagues
- Managing email inboxes
- Use excellent customer service continuously
- Organise and report data
- Use of spreadsheets
- Managing in-house computer systems
- Filing, scanning and archiving documents
- Supporting on reception area when required
- Accounts support
- Dealing with post
- Any other admin duties as requested
Where you'll work
UNIT 2
HERCULES HOUSE
CALLEVA PARK
ALDERMASTON
RG7 8DN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CAVITY DENTAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
Full time post following completion of the apprenticeship programme
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Initiative
- Non judgemental
About this employer
Xpert Energy are based at Calleva Park near Aldermaston, Berkshire. Our offices are ideally located for our team to deliver designs, installations and servicing for all renewables energy efficient heating and hot water systems across the Thames Valley area, Berkshire, and surrounding counties. Xpert Energy are fully accredited, approved and trusted energy specialists for Heat Pumps, Ventilation, and Renewable Energy Solutions for homeowners. We design, install and maintain bespoke solutions for houses of all sizes, that meet the owner’s needs and budget. We also work with architects, building contractors, housing associations, councils and property management companies. Xpert Energy Service & Maintenance is a division of Xpert Energy Installations Ltd who are fully accredited installers under the MCS (Microgeneration Certification Scheme). We employ a team of specialist engineers from a wide range of backgrounds to carry out PPM (Planned Preventative Maintenance) and breakdown cover for all customers.
After this apprenticeship
- Full time post following completion of the apprenticeship programme
Ask a question
The contact for this apprenticeship is:
CAVITY DENTAL TRAINING LIMITED
Sean Jones
Sean.Jones@cavitytraining.co.uk
07483413897
The reference code for this apprenticeship is VAC1000348121.
Apply now
Closes in 23 days (Monday 17 November 2025 at 11:59pm)
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