Business Administrator Apprentice
George Brown & Sons
Bury (BL9 0JA)
Closes in 29 days (Friday 21 November 2025)
Posted on 22 October 2025
Contents
Summary
Immediate start for a motivated and detail-oriented individual to join our small, supportive team as a Business Administrator. We are looking to invest in an apprentice who wants to progress and grow in a company that offers excellent long-term career progression, is forward thinking and client focused.
- Wage
-
£16,380 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
35 hours a week
- Start date
-
Monday 1 December 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Handle incoming and outgoing communications – including emails, calls, and post – ensuring timely and appropriate responses
- Organise and coordinate meetings
- Maintain up-to-date records and filing systems
- Communicate with clients to provide updates and request any outstanding documentation
- Demonstrate a professional and polite telephone manner at all times
- Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Strong written and verbal communication skills
- Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
- Comfortable dealing with colleagues and clients in a professional and confident manner
- Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
- Accurately input and update internal data systems as required
- Process documentation quickly and accurately to support team operations
- Receive and manage client files, uploading key information to online portals (full training will be provided)
Where you'll work
Millett House Millett Street
Bury
BL9 0JA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- This qualification requires college attendance once per month
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above or equivalent)
- Maths (grade C/4 or above or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
George Brown & Sons is a North West based Plumbing & Heating Company established in 1870. A locally recognized family business with 150 years experience in the design, installation of domestic plumbing & heating systems for the new build construction industry.
After this apprenticeship
- We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
BURY COLLEGE
The reference code for this apprenticeship is VAC1000347748.
Apply now
Closes in 29 days (Friday 21 November 2025)
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