Administration Apprentice
RICHARD TOVEY TRANSPORT LTD
Bristol (BS11 8AP)
Closes in 8 days (Friday 31 October 2025 at 11:59pm)
Posted on 22 October 2025
Contents
Summary
An exciting opportunity for an administrator to support the Transport Office in our small but busy team based in Avonmouth.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Work days are Monday till Friday inclusive and the usual daily shift is from 10am to 6pm.. Extra hours may be occasionally requested but this is usually with notice.
30 hours a week
- Start date
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Monday 3 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are currently looking for an administrator to support the Transport Office in our small but busy team based in Avonmouth. Work days are Monday till Friday inclusive and the usual daily shift is from 10am to 6pm. Extra hours may be occasionally requested but this is usually with notice.
Good communication skills, good organisation and a positive outlook are necessary for this role as it is important to be able to remain calm and professional under pressure in a fast paced, challenging environment.
Job Purpose:
- Ensures proper flow of office procedures and supports the Transport team by carrying out office duties.
- Maintains a positive and friendly company image by acting as the first line of contact to visitors and customers in person, online, and via telephone.
- Manages correspondence by answering emails and sorting mail.
- Looks after visitors.
- Answers phone calls and transfers them as necessary to the relevant personnel.
- Drafts, formats, and prints relevant documents.
Where you'll work
Unit 202A
Burcott Road
Bristol
BS11 8AP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GREENLIGHT TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator apprenticeship, including Functional Skills in English and maths if required.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Skills and Attributes: · Strong Attention to Detail · Ability to Work Without Supervision · Excellent Time Management Skills · Exceptional Communication and Customer Service Skills · Computer Literate Including Proficiency With Microsoft Office Programs · Strong Prioritisation and Organisation Skills · Ability to Handle Confidential Information · Strong Record Keeping Skills · Good Presentation Skills · Ability to Multitask
About this employer
Company Profile The company was formed 13th September 2000 and has grown to a fleet of around 30 vehicles covering most haulage and lifting needs. Vehicles are tracked and Electronic POD's available Airfreight secure drivers and vehicles (Level CO and office are level CM ADR vehicles available HIAB mounted lorries, which also includes an All Terrain Tracked HIAB Artics (with box, curtain or tail life trailers) 7.5 and 17 tonne lorries (with tail lifts) 4 metre Sprinter Vans 4x4's Stairwalkers Scoots Delivers/Collection Site Surveys Multiple man-power Deliveries/Collections Rope access assisted Deliveries/Collections
After this apprenticeship
Possibility for a full time position within the company for the right candidate following successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
GREENLIGHT TRAINING LIMITED
Richard Musgrove
rmusgrove@greenlightsc.co.uk
07414288643
The reference code for this apprenticeship is VAC1000347738.
Apply now
Closes in 8 days (Friday 31 October 2025 at 11:59pm)
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