Compliance and Sales Administrator Apprentice

ARDENT SOCIAL LTD

St. Albans (AL1 3TF)

Closes in 21 days (Friday 14 November 2025 at 11:59pm)

Posted on 21 October 2025

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Summary

We’re looking for a motivated Compliance and Sales Administrator Apprentice to join our fast-growing business. You’ll support our team with admin tasks, ensuring smooth operations. This is a great opportunity to gain hands-on experience in compliance and sales admin within a rapidly expanding recruitment company.

• Wage:

  £16,000 a year

  Check minimum wage rates (opens in new tab)

  • Commission Incentive – Earn commission after probation for cleared compliance checks.

• Training course: Business administrator (level 3)
• Hours: Monday to Thursday Office based 9:00am– 6:00pm, Friday work from home 9:00am– 5:00pm

  39 hours a week

• Start date:

  Monday 17 November 2025

• Duration:

  1 year 1 month

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Compliance Support:

• Assist in ensuring the business complies with relevant laws, regulations, and industry standards
• Maintain up-to-date records of compliance documentation, policies, and procedures
• Chase candidates for required compliance documents, such as references, DBS checks, proof of qualifications, National Insurance number, identification documents, and Right to Work verification
• Assist in preparing reports for audits and compliance checks
• Monitor compliance status and keep the in-house database up to date

Sales Support:

• Take direction from Sales Consultants and provide administrative support to the sales team
• Format CVs and other candidate documents as needed
• Enter candidate and client information into the portal system
• Submit candidates to relevant job orders and maintain accurate records

Administrative Tasks:

• Maintain accurate digital and physical filing systems for compliance and sales documents
• Assist in data entry and database management to ensure accuracy, confidentiality, and integrity of all information

Team Collaboration:

• Work closely with the sales and compliance teams to ensure effective communication and smooth operations
• Support the development and implementation of new processes to improve efficiency across both compliance and sales departments

This role will give you a well-rounded experience, allowing you to contribute directly to both compliance and sales operations, while gaining valuable insights into the recruitment industry.

Where you'll work

2 Victoria Square
Victoria Street
St. Albans
AL1 3TF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIDSON TRAINING UK LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

 You will benefit from a comprehensive onboarding program and ongoing mentorship throughout your apprenticeship. You’ll receive formalised training from a compliance specialist, gaining expert advice and hands-on experience. In addition, you'll be working towards a Business Administrator Level 3 Apprenticeship, equipping you with the skills needed for career growth in the industry.

Requirements

Essential qualifications

GCSE in:

• English (grade 4-9 or A*-C)
• Maths (grade 4-9 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Eager to earn and grow
• Strong communication
• Relationship skills
• Resilient and confident
• Excellent time management
• Task prioritisation
• Organised and detail-focused
• Ensuring policy compliance
• Able to work independently
• Able to work in a team
• Open to training & development

Other requirements

Required: Successful completion of a Disclosure and Barring Service (DBS) check Minimum grade C/4 in Maths and English Office based in St Albans, relocating soon to Canary Wharf or Liverpool Street—must be comfortable commuting to both locations No sales involved, but must be confident as the role involves chasing compliance via phone

About this employer

Ardent Social is a fast-growing start-up recruitment agency with ambitious plans to scale and become a market leader in the social work recruitment. Our mission is to provide an exceptional recruitment experience, connecting talented social workers with opportunities that make a real impact in local communities. This is an exciting opportunity to join us at the ground level and be part of our journey to rapid growth and success. We are looking for a Compliance and Sales Administrator Apprentice who is eager to learn, grow with the business, and ultimately become a future leader within the company. This is not just a job, it's a career path into recruitment, with structured training, commission based on performance, and a clear route to progressing into a fully-fledged Compliance Officer.

https://ardentsocial.co.uk/be-part-of-ourjourney/ (opens in new tab)

Company benefits

Career Path– Progress from Apprentice to Compliance Officer. Remote Fridays– Work from home. Mentorship – Grow in a start-up environment. Quarterly Socials – High-end London team events. Overseas Incentives – Team holidays for hitting targets!

After this apprenticeship

• Structured Career Path – Begin as an Apprentice and progress to Compliance Officer upon successful completion. We’re committed to your growth and want you to stay and thrive with us!

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

GEMMA BARR

gemmabarr@davidsontraining.com

07399 586723

The reference code for this apprenticeship is VAC1000347711.

Apply now

Closes in 21 days (Friday 14 November 2025 at 11:59pm)

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