Business Administrator Apprenticeship
PENDLE EDUCATION TRUST
Colne (BB8 8JF)
Closes on Monday 24 November 2025
Posted on 21 October 2025
Contents
Summary
You will possess a range of administrative skills and be able to work in a fast paced environment. Due to the nature of our work, you must be able to maintain strict confidentiality when dealing with sensitive student information and data.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
37 Hours Per Week
Monday- Friday
09:00- 17:00
Term Time Only
37 hours a week
- Start date
-
Monday 1 December 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Pendle Education Trust has an exciting opportunity for a suitably skilled and experienced administrator to join the school office team at Colne Primet Academy.
The post will involve working in the school office under the direction of the Exams Officer on a wide range of tasks. Some of these tasks are regular daily activities, but other duties will arise over the school year. You will be the face of Colne Primet Academy to a range of visitors from parents to external agencies and therefore you must be able to demonstrate outstanding customer service skills.
Our school is a vital part of the local community and we are proud of the way in which our staff reflect this by working closely as a team so that everyone can aim high and achieve their goals.
1. To provide general clerical and administrative support including, but not limited to, general filing, word processing, photocopying and distributing mail
2. Deal with a variety of enquiries from visitors, students, parents, external agencies and members of the public in a professional manner, in person, over the phone or by email
3. Able to decide on many conflicting priorities of own workload, and maintain an organised and efficient working environment
4. Creating and maintaining manual and computerised student files, ensuring that data kept is accurate, up-to-date and recorded in the correct place
5. Maintaining stock and processing incoming deliveries, distribution and storage of stock
6. Routine financial administration, including ParentPay, petty cash and postage
7. Work as part of the office team to support colleagues from other departments
8. Ensure the office environment is tidy and maintained to the best standard
9. Any other duties the Office Manager considers appropriate
10. Share the Trust’s Vision, Mission, Values and Behaviours and communicate them effectively
11. Participate in Staff Review and Professional Development activities, and be actively involved in the Trust’s culture of high expectation
12. Value diversity and promote equality
13. Engage in marketing activities and liaison with employers and the wider community in line with Trust strategies
14. Contribute to cross-Trust events
15. Adhere to Trust policies and procedures including Health and Safety
16. Be responsible for safeguarding and promoting the welfare of children and young people
17. Any other duties that the Principal or Executive Principal consider appropriate
Where you'll work
Dent Street
Colne
BB8 8JF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST LANCASHIRE LEARNING GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or equivalent)
- Maths (grade 4/C or equivalent)
Desirable qualifications
BTEC in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
About this employer
Pendle Education Trust has an exciting opportunity for a suitably skilled and experienced administrator to join the school office team at Colne Primet Academy.
After this apprenticeship
- There may be the opportunity to progress on to a higher level qualification or secure full time employment
Ask a question
The contact for this apprenticeship is:
EAST LANCASHIRE LEARNING GROUP
Lauren Thomas
lauren.thomas@nelsongroup.ac.uk
01282440319
The reference code for this apprenticeship is VAC1000347678.
Apply now
Closes on Monday 24 November 2025
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