Office Administration Apprentice
KIWI DESIGN & BUILD LTD
Halesowen (B62 0LG)
Closes in 15 days (Friday 7 November 2025 at 11:59pm)
Posted on 21 October 2025
Contents
Summary
To assist in the provision of an efficient and effective business administrative support service to a local building company whilst undertaking the Administration Apprenticeship.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 4.30pm.
40 hours a week
- Start date
-
Monday 10 November 2025
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering incoming calls, taking messages and administering of telephony systems
- Greeting visitors to the office and assisting with refreshments
- Undertaking administrative tasks, such as photocopying and laminating
- Distribution of post
- Minute taking, Distribution and Tracking Actions
- Provide Support to the Head of People
- Provide general administrative support to the Directors, Finance Team and other Senior Colleagues
- Data Entry for In House CRM (Customer Relationship Management) and Project Management system
- Sending Invites and collating numbers for Kiwi Events
- Organising Transport, as and when required
- Assisting with the maintenance of the Office
- Office Ordering of Consumables and Supplies
- Printer Maintenance and IT Support
Where you'll work
Ws02 Romsley Point
Farley Lane, Romsley
Halesowen
B62 0LG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- The apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
- In addition, the apprentice will attend an online lesson, once per month
More training information
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
Other requirements
We reserve the right to close this vacancy early should sufficient applications be received before the closing date
About this employer
What began as a small team of passionate professionals has evolved into a trusted name in bespoke luxury homebuilding and renovation, driven by a commitment to excellence, innovation, and unparalleled client relationships.
After this apprenticeship
- There is a potential permanent position for the right candidate.
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Deborah Maley
dmaley@halesowen.ac.uk
0121 602 7777
The reference code for this apprenticeship is VAC1000347545.
Apply now
Closes in 15 days (Friday 7 November 2025 at 11:59pm)
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