Business Admin Apprenticeship

Limbrick Wood Surgery

Coventry (CV4 9PN)

Closes in 13 days (Wednesday 5 November 2025 at 11:59pm)

Posted on 21 October 2025

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Summary

This is an exciting opportunity to join a small but friendly doctor’s surgery for an apprentice to learn all aspects of administration and reception duties. You’ll gain valuable experience while working towards a nationally recognised Level 3 qualification, supported by a welcoming and professional team.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday variable hours between 8.00am to 6.30pm

  40 hours a week

• Start date:

  Monday 17 November 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Administrative support including assisting with the day-to-day running of the practice, which will include answering the phone, managing appointments, and handling correspondence
• General office duties including filing, photocopying, scanning and data entry to support the medical team
• Assisting with patient and medical records in a confidential, secure and accurate manner
• Supporting the practice team in maintaining a high standard of patient care and record management
• Developing administrative skills and working towards further responsibilities

Where you'll work

Limbrick Wood Surgery
Jardine Crescent
Coventry
CV4 9PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WELL ASSOCIATES LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship and Level 2 Functional Skills in maths and English if not already achieved

You will also develop the skills, knowledge and behaviours required to work within an office environment.

This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills.

You will be allocated a tutor who will provide you with tailored support, online delivery sessions and assessments at pre-arranged times.

Assessment is through a variety of methods, including observations, witness testimonies, product evidence and professional discussions.

All evidence will be logged on your e-portfolio platform.

More training information

Your apprenticeship will be delivered by Well Associates Limited, and your training will take place online.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Non judgemental
• Patience

About this employer

Limbrick Wood Surgery is a friendly, community-focused GP practice based in Coventry, dedicated to providing high-quality, patient-centred healthcare. Our experienced team of doctors, nurses, and administrative staff work together to deliver a wide range of medical services in a supportive and welcoming environment.

After this apprenticeship

There may be an opportunity to apply for a full-time job upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

WELL ASSOCIATES LIMITED

Dr Amarjit Johal

amarjit.johal@nhs.net

The reference code for this apprenticeship is VAC1000347543.

Apply now

Closes in 13 days (Wednesday 5 November 2025 at 11:59pm)

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