Apprentice Business Administrator
John M Lewis & Co
Derby (DE1 1FR)
Closes in 16 days (Friday 21 November 2025 at 11:59pm)
Posted on 4 November 2025
Contents
Summary
We are seeking a Business Administration Apprentice to support our growing team and contribute to the smooth running of our front-of-house and admin operations. This is a fantastic opportunity to learn and grow while helping us improve client service and day-to-day office efficiency.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
25 Days holiday.
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 09:00 - 17:00. 1 -hour lunch break per day.
35 hours a week
- Start date
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Monday 1 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist with answering incoming calls to help the business meet its target call response rate and reduce overflow to other staff.
- Support with incoming and outgoing post, including scanning documents to Proclaim tasks to ensure timely delivery to fee earners
- Assist the finance department as and when needed
- Help with archiving and retrieving files across two office sites, easing the workload on the receptionist
- Provide cover during lunch periods, enabling the business to remain open
- Support the receptionist with visitor & client management
- Offer general administrative support to the Operations Manager and across both buildings as part of the company’s expansion
Where you'll work
6 Vernon Street
Derby
DE1 1FR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DCG
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above)
- Mathematics (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Number skills
- Team working
- Time management
- Reliable
- Adaptable
About this employer
John M Lewis & Co is a well-regarded law firm based in Derby, specialising in residential conveyancing, wills, trusts, and probate. In 2023, the firm joined the PM Law Group, a national legal services provider headquartered in Sheffield. The partnership has enabled John M Lewis & Co to retain its established name and local presence while gaining access to a broader range of legal expertise and resources.
After this apprenticeship
- There may be further opportunity to progress within the firm at the end of the apprenticeship depending on roles and career pathways
Ask a question
The contact for this apprenticeship is:
DCG
Niall Nanson
niall.nanson@derby-college.ac.uk
01332387420
The reference code for this apprenticeship is VAC1000347534.
Apply now
Closes in 16 days (Friday 21 November 2025 at 11:59pm)
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