Apprentice - Business Administration
Melton Borough Council
Leicestershire (LE13 1GH)
Closes in 12 days (Tuesday 4 November 2025)
Posted on 21 October 2025
Contents
Summary
As a Business Administration Apprentice, you’ll be an integral part of the Corporate Assets and Property Team, helping to manage and maintain the council’s property portfolio. You’ll work alongside experienced professionals who will mentor and support you throughout your apprenticeship, helping you develop your skills and confidence.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday: hours to be confirmed.
37 hours a week
- Start date
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Monday 1 December 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll gain hands-on experience in a wide range of administrative tasks, including:
- Provide administrative support across the Corporate Assets & Property Team, including managing invoices, correspondence, and meeting bookings
- Maintain digital systems such as SharePoint, service inboxes, and asset planners to ensure smooth operations
- Assist with estate management tasks, including drafting letters, conducting land registry searches, and issuing building access cards
- Support customer service by handling enquiries via phone, email, post, and face-to-face interactions
- Help monitor stock levels, update website content, and contribute to car parking and signage duties
Where you'll work
Parkside
Station Approach
Melton Mowbray
Leicestershire
LE13 1GH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LOUGHBOROUGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
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Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
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Diarised visits from dedicated Trainer/Assessor.
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Attendance to Loughborough College for Functional Skills (if required).
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On-the-job training.
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Off-the-job training.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Interviews will be held on Monday 3rd November. Please ensure you are able to attend before applying.
About this employer
Working for Melton Borough Council means you are joining a welcoming and inclusive workplace. We provide an excellent range of benefits and family friendly working policies with agile working arrangements which enables multi-site and home working, a generous leave entitlement, a full week off at Christmas, access to the Local Authority Pension Scheme and a clear commitment to your continued professional development. If you want the opportunity to grown and progress in an environment and team that help shape the future of our local community then we look forward to hearing from you.
https://www.melton.gov.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Progressing to a full-time position after the successful completion of your apprenticeship.
Ask a question
The contact for this apprenticeship is:
LOUGHBOROUGH COLLEGE
Corrine Kennedy
ckennedy@melton.gov.uk
The reference code for this apprenticeship is VAC1000347522.
Apply now
Closes in 12 days (Tuesday 4 November 2025)
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