Apprentice Compliance Officer

Coventry City Council

Coventry (CV1 2GN)

Closes in 12 days (Monday 3 November 2025)

Posted on 20 October 2025


Summary

We are looking for Apprentice Compliance Officers to join our Safer Housing and Houses in Multiple Occupation (HMO) Teams. You will be working under the general direction of the Safer Housing and HMO Licensing and Enforcement Team Managers, supporting key services provided to landlords, tenants, and residents in the city.

Training course
Regulatory compliance officer (level 4)
Hours
Monday to Friday, 9.00am to 5.00pm.

37 hours a week

Start date

Tuesday 6 January 2026

Duration

2 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be responsible for the day-to-day management of a caseload, carrying out activities relating to the compliance of private sector housing and providing assistance to the Safer Housing Team Manager and other Officers conducting enforcement investigations.

Where you'll work

1 Friargate
Coventry
CV1 2GN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CSA (SERVICES) LTD

Training course

Regulatory compliance officer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work within legal and regulatory frameworks and the organisation's policies and procedures.
  • Make informed assessments of the risk of a business or individual’s non-compliance.
  • Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
  • Make proportionate and risk-based intervention choices to ensure compliance is achieved.
  • Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
  • Take actions to deal with non-compliance using proportionate interventions.
  • Monitor progress made by businesses and individuals against assessed risks.
  • Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
  • Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
  • Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
  • Identify patterns and trends in compliance issues.
  • Promote the importance of compliance and their organisation’s role in supporting compliance.
  • Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
  • Communicate with stakeholders including businesses, individuals and regulators.
  • Use digital technologies to manage, share and store information and to communicate with others.
  • Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
  • Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.
  • Work within legal and regulatory frameworks and the organisation's policies and procedures.
  • Make informed assessments of the risk of a business or individual’s non-compliance.
  • Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
  • Make proportionate and risk-based intervention choices to ensure compliance is achieved.
  • Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
  • Take actions to deal with non-compliance using proportionate interventions.
  • Monitor progress made by businesses and individuals against assessed risks.
  • Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
  • Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
  • Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
  • Identify patterns and trends in compliance issues.
  • Promote the importance of compliance and their organisation’s role in supporting compliance.
  • Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
  • Communicate with stakeholders including businesses, individuals and regulators.
  • Use digital technologies to manage, share and store information and to communicate with others.
  • Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
  • Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working

About this employer

Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.

After this apprenticeship

Potential permanent role after completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

CSA (SERVICES) LTD

The reference code for this apprenticeship is VAC1000347434.

Apply now

Closes in 12 days (Monday 3 November 2025)

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