L3 Business Administration Apprenticeship
STUART MCBAIN LTD
BRUNSWICK BUSINESS PARK (L3 4BJ)
Closes in 10 days (Sunday 2 November 2025 at 11:59pm)
Posted on 20 October 2025
Contents
Summary
Join our team and gain hands-on experience in business operations, customer service, and administrative support. Develop essential skills while earning and learning - perfect for motivated individuals ready to launch a professional career.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9.00am - 5.00pm
35 hours a week
- Start date
-
Monday 17 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Managing correspondence: Handling emails, phone calls, and post
- Data entry and record keeping: Updating databases, spreadsheets, and filing systems
- Scheduling: Booking meetings, managing calendars, and preparing agendas
- Customer service: Responding to enquiries and supporting clients or internal teams
- Document preparation: Creating reports, presentations, and business documents
- Office support: Ordering supplies, maintaining office equipment, and assisting with general admin duties
- Team collaboration: Supporting colleagues with projects and tasks
Where you'll work
UNIT 14
CENTURY BUILDING
TOWER STREET
BRUNSWICK BUSINESS PARK
L3 4BJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HUGH BAIRD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place at Stuart McBain Accountancy in Liverpool City Centre.
You will receive on-site training with a Hugh Baird College assessor to work towards your qualification.
Assessor visits will take place approximately every 4-6 weeks. Tasks will be set and assessed in preparation for a final presentation.
If the successful applicant has not previously achieved a grade 4 or above in GCSE English and maths, they will be required to study towards a Functional Skill Level 2 in each mandatory area.
Functional skills will be delivered in Hugh Baird College.
More training information
Hugh Baird College is a grade 1 Ofsted further education college.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
Self-Assessment Tax Returns Due More Details A holistic accountancy We are a warm, friendly, accessible and down to earth team of specialist financial professionals delivering no nonsense advice in a language our clients can understand. We use our experience and track record to enable our clients to sleep well at night with the peace of mind that all of their accounts needs are being looked after. Stuart McBain is a holistic accountancy firm that operates as a family, communicating effectively to deliver joined-up advice to clients and playing to our individual strengths. Full training and personal development is provided to all staff and our communications policy ensures staff are informed and where appropriate will feel involved in key decisions affecting the business.
After this apprenticeship
- Administrative Coordinator - Supports departments with scheduling, records, and coordination
- Customer Service Representative - Handles client interactions and resolves queries
- Data Entry Specialist - Manages databases and ensures data accuracy
- Marketing Assistant - Assists with campaigns, market research, and content creation
- Human Resources Assistant - Supports recruitment, employee records, and HR processes
- Office Manager - Oversees daily operations and staff management
Ask a question
The contact for this apprenticeship is:
HUGH BAIRD COLLEGE
The reference code for this apprenticeship is VAC1000347396.
Apply now
Closes in 10 days (Sunday 2 November 2025 at 11:59pm)
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