Business Administration Apprentice
North Warwickshire & South Leicestershire College
Wigston (LE18 4PH)
Closes in 11 days (Monday 3 November 2025 at 11:59pm)
Posted on 20 October 2025
Contents
Summary
As an apprentice in the College Information Services department, you will develop your knowledge, skills, and behaviours to enable you to provide a high quality service to internal and external stakeholders through the collection, processing, and management of all student data across the entire college network.
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
25 days annual leave plus bank holidays Up to 5 additional closure days Access to Local Government Pension Scheme with generous Employer Pension contribution
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 08.30 - 16.30.
37 hours 30 minutes a week
- Start date
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Tuesday 30 December 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The apprentice will be working within both the examinations and enrolment functions. Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.
- Provide a registration, examination, and certification service to the entire College network for both students and staff.
- Liaise with students, curriculum staff, and awarding body representatives to resolve registration, examination and certification issues and queries.
- To process all student access arrangement authorisation requests and put all arrangements in place in examination settings in accordance with JCQ and awarding body regulations.
- To work closely with the Timetabling team to ensure the effective scheduling and rooming of all examinations and directly manage the room booking process for all on-line examinations in the dedicated examinations IT Suites.
- To be responsible for the reception, safe storage and despatch of examination papers and completed scripts in accordance with JCQ and awarding body regulations.
- To maintain accurate records of awarding body registration and achievement and provide this information to curriculum teams upon request.
- Be a key point of contact in the enrolment centre team, resolving cross college issues for all College stakeholders, as well as external bodies including, but not limited to employers, Student Finance, the LRS, internal and external auditors and the general public.
- To implement and adhere to the enrolment process to ensure that all necessary information has been collected and accurately recorded before processing to comply with all funding and audit requirements.
- To have full and current knowledge of funding rules and guidelines, ensuring that data analysis reports are reviewed monthly, and any issues are resolved timely and accurately in line with audit requirements.
Where you'll work
Blaby Road
Wigston
LE18 4PH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The training will be via Live Teams sessions for half a day a month and on the job training with regular college meetings at the employers site.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
Other requirements
*Passing a Disclosure and Barring Service (DBS) check.
About this employer
North Warwickshire and South Leicestershire College (NWSLC) is a large further education college in the Midlands with multiple campuses across Warwickshire and Leicestershire. It offers a wide range of full-time, part-time, Higher Education, and apprenticeship programs, with a focus on providing industry-relevant skills through strong partnerships with businesses and universities. The college is rated "Good with Outstanding features" by Ofsted and is known for its facilities in areas like creative arts, engineering, and construction.
After this apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles.
Ask a question
The contact for this apprenticeship is:
NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE
Ben Bullers
benjamin.bullers@nwslc.ac.uk
The reference code for this apprenticeship is VAC1000347340.
Apply now
Closes in 11 days (Monday 3 November 2025 at 11:59pm)
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