Apprentice Business Admin Assistant

DAVIDSON TRAINING U.K LTD

Romford Essex (RM6 6DA)

Closes in 22 days (Friday 14 November 2025 at 11:59pm)

Posted on 20 October 2025

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Summary

Provide clerical and welfare support to the school, assisting the Office Manager as needed. Ensure the office runs smoothly, fostering effective communication with staff, parents, carers, and professionals while maintaining confidentiality. Contribute to the school's ethos, safeguarding, and child protection policies.

• Wage:

  £10,305.75 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Join our team on a term-time only basis! Work during school terms (approx. 39 weeks/year), with holidays off. Pro-rata pay means your salary is adjusted to reflect what you'd earn if working year-round

• Training course: Business administrator (level 3)
• Hours: Hourly Rate: £7.55 per hour. Working Hours: Monday to Friday, 08:00 am to 4:00 pm- with 1-hour unpaid lunch break. Term-Time Only. You will be required to work 35 hours each week

  26 hours 15 minutes a week

• Start date:

  Monday 17 November 2025

• Duration:

  1 year 1 month

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Purpose of the Job:

• To provide an effective and efficient clerical and welfare support to the school, including to support the Office Manager when required
• To ensure the office is well organised and efficiently run
• To develop constructive relationships and communicate effectively with staff, parents, carers, other agencies and professionals, maintaining confidentiality and adhering to data protection at all times
• To contribute to the overall ethos, work and aims of the school.
• To have a due regard for safeguarding and promoting the welfare of the children and young people and to follow all associated child protection and safeguarding policies as adopted by the school and the Local Authority

Duties and Responsibilities:

Welfare:

• To administer First Aid to pupils as required, in keeping with the school’s policy
• To liaise with parents regarding pupils’ sickness/injury
• To assist with the general welfare of pupils

Attendance:

• To input information on Arbor from the registers, such as notes of absence, hospital appointments etc.
• To monitor and manage pupil attendance levels and work closely with the Attendance Officer as and when necessary, e.g. to confirm all absent children for first day calling
• Maintain pupils’ personal data in the data base
• Manage pupil records ensuring data is kept up to date on the database. Also entering new entrants and amending records as necessary under the supervision of the Deputy Headteacher
• To organise and compile the move from infants School to Junior School which are allocated for the new school year under the supervision of the Admissions Officer

Reception/Administrative/Clerical:

• To be a point of contact for both telephone and face to face enquiries and take messages where appropriate
• To ensure school security arrangements are always complied with, including the issue of visitor’s badges and signing in
• To sign in students in the late register and sign out children during the day for varying purposes
• To ensure that the office is kept tidy and well organised
• To accept and sign for deliveries as appropriate
• To provide general clerical and administrative support including, filing, photocopying and reprographics
• To respond to emails and telephone enquiries as required

General:

• To work within school policies and procedures
• To ensure that children’s personal files are up to date by filing all necessary paperwork
• To carry out other duties which may be required from time to time to meet the needs of the service commensurate with the job
• To contribute to the provision of an effective environment for learning
• To support the promotion of positive relationships with parents and outside agencies
• To attend skill training and participate in personal/performances development as required
• To take care for their own and other people’s health and safety
• To be aware of the confidential nature of issues

The above duties are neither exclusive nor exhaustive and the postholder may be required to carry out such other appropriate duties as may be required by the Head of School within the grading level of the post and the competence of the postholder.

Where you'll work

Gordon Road
Romford Essex
RM6 6DA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIDSON TRAINING UK LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Full on-the-job and off-the-job training will be delivered and supported by our Training Provider - Davidson Training UK Ltd
• All training will be carried out within the workplace during working hours
• Business Administrator Apprenticeship Standard Level 3
• Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
• Full training will be given leading to a recognised Business Administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

• English (grade 4-9 or A*-C)
• Maths (grade 4-9 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Problem solving skills
• Administrative skills
• Team working
• Non judgemental
• Awareness of confidentiality
• High level of integrity
• Trustworthy
• Commitment to safeguarding
• Discreet
• Adaptable
• Resilient
• Fluency in English

Other requirements

There will be a Disclosure and Barring Service (DBS) check. Must have clear and concise communication skills (both verbal and written). Must be comfortable working within a school environment with the ability to provide first aid to pupils and staff with the necessary training. If you wish to discuss this role, you must only contact Gemma in the contact section, if you contact the school it may result in a decline of your application.

About this employer

Outstanding School where children flourish. Our staff members are committed to delivering high quality teaching and pastoral care. We endeavour to provide a stimulating blend of inspiring learning which challenges every child to exceed their potential. Our aim is to help pupils become enthusiastic, independent learners who want to make a positive contribution to their community. We are committed to working in partnership with parents and carers. We encourage early communication and are able offer a wide range of support to families to ensure our pupils arrive at school ready to learn.

After this apprenticeship

This is a fantastic opportunity for long-term progression within the school environment. Upon successful completion of the apprenticeship, you could establish your career in the school and even have the potential to progress to an Office Manager role in the future!

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

GEMMA BARR

gemmabarr@davidsontraining.com

07399 586723

The reference code for this apprenticeship is VAC1000347332.

Apply now

Closes in 22 days (Friday 14 November 2025 at 11:59pm)

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