Apprentice Business Administrator
The Nu Group
BASILDON (SS15 6SD)
Closes on Sunday 30 November 2025
Posted on 20 October 2025
Contents
Summary
We are now looking for a motivated and organised Business Administrator Apprentice to join our Laindon head office team. This is an exciting opportunity to gain hands on experience across all business areas - HR, Compliance, Operations, and Sales - while working towards a nationally recognised qualification.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm (30 minute lunch break unpaid).
37 hours 30 minutes a week
- Start date
-
Monday 1 December 2025
- Duration
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1 year 3 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
You will work alongside different departments to support the smooth running of daily business operations. Tasks will include (but are not limited to):
Operations
- Check staff timesheets and cross referencing with clock-in/clock-out records.
- Assisting with scheduling and workforce planning documents.
- Supporting the coordination of equipment and consumables for jobs and events.
- Updating internal systems and spreadsheets to track job progress and completion.
- Liaising with site supervisors and managers to ensure operational information is accurate and up to date.
- Supporting the preparation of event plans and staff rotas.
Sales and Client Services
- Creating and processing consumable and supply orders for clients.
- Preparing quotations for clients.
- Assisting with client communications and record keeping.
- Maintaining quotCreating e information and histories in CRM systems.
- Supporting tender documentationand proposal formatting when required.
- Helping to track client feedback and identify service improvement opportunities.
HR & Compliance
- Supporting the onboarding and offboarding for staff.
- Filing and maintaining HR records and staff documentation.
- Supporting recruitment admin such as reference requests and induction packs.
- Assisting with Health and Safety record keeping, staff training logs, and COSHH data sheets.
- Helping to ensure compliance with company policies and legislative requirements.
General Office Administration
- Managing incoming calls and emails.
- Updating spreadsheets and company systems.
- Assisting with company correspondence and documentation.
- Supporting the marketing team with social media content, blog posts and news articles for ther company's websites and platform.
Where you'll work
29 HORNSBY SQUARE
SOUTHFIELDS BUSINESS PARK
BASILDON
SS15 6SD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THELIGHTBULB LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will achieve your Level 3 Business Administrator Apprenticeship standard.
There are workshops you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this employer
The Nu Group is a growing facilities management company providing cleaning and waste management services across the country. We pride ourselves on professionalism, sustainability and delivering exceptional services to our clients.
After this apprenticeship
There will be opportunities for ongoing training and career devlopment for the right candidate upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THELIGHTBULB LTD
Andrea Gregory
andrea@getsetuk.co.uk
07764969337
The reference code for this apprenticeship is VAC1000347293.
Apply now
Closes on Sunday 30 November 2025
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