Business Administrator Apprentice
ST ALBANS CHAMBER OF COMMERCE
ST ALBANS (AL3 6PF)
Closes on Tuesday 30 December 2025
Posted on 16 October 2025
Contents
Summary
Join our team as an apprentice and gain hands-on experience in event planning, digital marketing, and stakeholder engagement. You'll support real projects, contribute to campaigns, and develop key skills in communication, analysis, and teamwork - setting the stage for a successful career.
- Wage
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£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Thursday, 09:00 - 17:00.
30 hours a week
- Start date
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Thursday 15 January 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Operational Planning and Coordination
- Support the Events Marketing Manager in planning and coordinating events, ensuring they align with strategic goals.
- Contribute to operational schedules and project timelines, learning how to balance priorities and adapt to change.
- Develop awareness of risk management and business continuity considerations in event and campaign planning.
Marketing and Digital Engagement
- Learn to manage digital platforms, including social media and email marketing, to promote events and engage members.
- Assist with website updates and online event listings, ensuring accurate and timely communication.
- Support the creation of content and materials that communicate effectively to diverse audiences.
Stakeholder and Relationship Management
- Engage with Chamber members, sponsors, and partners, learning to build positive and professional relationships.
- Serve as a point of contact for enquiries, providing timely and helpful responses while developing interpersonal and communication skills.
- Shadow senior colleagues in meetings to gain experience of stakeholder negotiation and influence.
Data, Analytics and Continuous Improvement
- Collect and analyse event and marketing data, developing the ability to use insights to inform decision-making.
- Support post-event evaluation by gathering delegate feedback and contributing to improvement actions.
- Learn to present findings clearly in reports and updates for stakeholders.
Leadership and Team Development
- Work as part of a collaborative team, contributing ideas and taking ownership of agreed tasks.
- Develop leadership potential through involvement in small project teams, supported by a mentor.
Where you'll work
SUITE 19 STANTA BUSINESS CNT
3 SOOTHOUSE SPRING
ST ALBANS
AL3 6PF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
OAKLANDS COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Delivered in the workplace with online workshops.
More training information
Access to STANTA business skills based workshops.
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Logical
- Creative
About this employer
The St Albans District Chamber of Commerce is a membership organisation dedicated to supporting, connecting, and growing businesses within the St Albans District.
Company benefits
Twenty-five days holiday plus bank holidays [pro-rata]. NEST pension contribution. Onsite free parking. Access to regular training through STANTA.
After this apprenticeship
There is the option for the apprentice to continue at the Chamber.
Ask a question
The contact for this apprenticeship is:
OAKLANDS COLLEGE
The reference code for this apprenticeship is VAC1000346745.
Apply now
Closes on Tuesday 30 December 2025
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